What is better HubSpot Service Hub or TOPdesk? Comparing HubSpot Service Hub and TOPdesk, it is simple to see which Help Desk Software product is the better choice. This ensures that your business can get the most productive and efficient application. You can study the specifics, including available tools, pricing, plans offered by each vendor, offer terms, etc.
We also let you evaluate their general scores to know which one looks to be better. HubSpot Service Hub has 9.0 points for overall quality and 98% rating for user satisfaction; while TOPdesk has 8.5 points for overall quality and 96% for user satisfaction. You can also check which software company is more dependable by sending an email request to both vendors and find out which one replies faster.
Our team put a lot of effort to prepare reviews of all popular Customer Support Software solutions that you can find on the market, but among all the ones we reviewed these three deserved our special attention: Zendesk, Freshdesk, Freshdesk Omni.
Online customer service, support, and help desk solution native to the HubSpot suite. The software has a built-in conversations feature that helps boost customer engagement by adding context to customer communication. A universal inbox also collects messages from multiple channels, helping teams collaborate and provide better customer support.
TOPdesk provides enterprise pricing options. All plans include complimentary features such as access to mailboxes, assets, unlimited end users, and the marketplace.
TOPdesk integrates with various business systems and applications, including:
Microsoft Intune
Microsoft Azure
Clicksign
Versio.io
SMS notifications
Power BI
Oracle
ZigiOps: Jira, Azure, Dynatrace, OpsBridge
Ebbot AI Chatbot
Intrafind
NIVO Identity Management
ROGER365.io
Microsoft Teams
ServiceNow
Zendesk
Jira
Trello
TeamViewer
The tool comes with an API, facilitating smooth communication with TOPdesk and eliminating the need for intricate custom work connecting with other applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nando's, Roots, The University of Memphis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TOPdesk excels in optimizing service operations, providing organizations with a streamlined and adaptable solution, fostering collaboration, and enhancing overall operational efficiency.
When you research various Help Desk Software services you shouldn’t simply explore their features list and provided pricing plans. Keep in mind the app must be adjusted to your requirements and team so the more flexible their offer the better. Check what systems are supported by HubSpot Service Hub and TOPdesk and be certain you will obtain mobile support for whatever devices you use in your company. It may also be a good idea to find out which languages and geographies are supported, because this may be a key element for many businesses.
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