What is better HubSpot Service Hub or NinjaOne (Formerly NinjaRMM)? With a wide range of functions, pricing, conditions, and more to compare, finding the right Customer Support Software for your company is hard. But making use of our system, it's easy to match the characteristics of HubSpot Service Hub and NinjaOne (Formerly NinjaRMM) including their general score, respectively as: 9.0 and 8.6 for overall score and 98% and 93% for user satisfaction.
You can also evaluate them feature by feature check out which application is a more suitable fit for your business. Don’t forget to ask for a demo first before subscribing to get a firsthand experience how the program can benefit you in real scenarios.
Users who want to save some time or need a Customer Support Software advice from our team might want to examine these top choices for the current year: Freshdesk, Freshdesk Omni, Zendesk.
Online customer service, support, and help desk solution native to the HubSpot suite. The software has a built-in conversations feature that helps boost customer engagement by adding context to customer communication. A universal inbox also collects messages from multiple channels, helping teams collaborate and provide better customer support.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
In the event you continue having second thoughts about which solution will work best for your business it might be a good idea to take a look at each service’s social metrics. Such metrics are frequently a sign of how popular a given product is and how extensive is its online presence.For instance, if you analyze HubSpot Service Hub LinkedIn account you’ll learn that they are followed by 221565 people. In case of NinjaOne (Formerly NinjaRMM) the amount of followers on their LinkedIn page is 2491.
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