HubSpot Service Hub
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Ticketing
- Customer feedback
- Knowledge base
- Live chat
- Conversational bots
- Conversations dashboard
- Team email
- Automation & routing
- Reporting
- Contact management
- Contact & company insights
- Company records
- Email scheduling
- Email tracking & notifications
- Email templates
- Email sequences
- Documents
- Calling
- Meeting scheduling
- Canned snippets
- Integration
- Phone & email support
Pricing Info
Pricing Info
Free – $0
- Contact management
- Ticketing
- Live chat
- Team email
- Tickets closed reports
- Reporting dashboard
- Shared inbox
Starter – $18/month (billed annually)
- All Free features, plus:
- HubSpot branding removed
- Conversation routing
- Email sequences
Professional – $450/month (billed annually)
- All Starter features, plus:
- Phone support
- Customer feedback
- Knowledge base
- Customer service Automation
- Multiple ticket pipelines
- Teams
- 1:1 video creating and hosting
- Salesforce integration
- Multiple currencies
- Custom reporting
Enterprise – $1,200/month (billed annually)
- All Professional features, plus:
- Playbooks
- Calculated properties
- Single sign-on
- Goals
Integrations
Integrations
- Gmail
- Google Calendar
- Hubspot for WordPress
- Outlook
- Zapier
- Outlook Calendar
- Facebook Ads
- Google Ads
- Zoom
- LinkedIn Sales Navigator
- Slack
- LinkedIn Ads
- Facebook Messenger
- Google Contacts
- Mailchimp
- Google Search Console
- Calendly
- Google Meet
- Microsoft Teams
- Typeform
- Outlook Contacts
- Google Sheets
- Canva
- Make
- Databox
- PandaDoc
- Eventbrite
- Salesforce
- Gravity Forms
- Shopify
- SurveyMonkey
- WooCommerce by MakeWebBetter
- Aircall
- Jotform
- Stripe Data Sync
- monday.com
- CRM Perks by Wordpress Plugins
- Asana
- Supermetrics
- Hotjar
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
storylead
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Online customer service, support, and help desk solution native to the HubSpot suite. The software has a built-in conversations feature that helps boost customer engagement by adding context to customer communication. A universal inbox also collects messages from multiple channels, helping teams collaborate and provide better customer support.
Company Email
Contact No.
Company's Address
25 First Street, 2nd FloorCambridge, MA 02141United States
HubSpot Service Hub Comparisons
Popular HubSpot Service Hub Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Customer and contact management
- Email ticketing system
- Personal dashboard
- Flexible task and event management
- Complete traceability with customer and contact logging
- Sales/marketing calendar with Outlook integration
- Product/services catalogue
- File and document management with complete indexing and search
- Mass email
- Web forms
- Sales chat tool for easy web site integration
- Email integration with templates
- Flexible workflow and process management
- Customer project management
- SLA’s with escalations to make sure service targets and customer retention targets are met
- Data import and export capabilities
- Web service API for integration with back end systems
- Completely web based with mobile app
Pricing Info
7For the Small plan, subscription starts at 19 euros per user per month, which gives access to the base module containing the following core functions: group calendar, issue/case tracking, PM reports and statistics, Search, Users & Permissions.
For Medium, subscribers are entitled to the base module plus the following: project management functions, email ticket system, support center and live support chat. Rate is at 33 euros per user per month.
The Large plan is at 47 euros per user per month. It is equipped with all the functionalities for the Small and Medium subscription packages, plus these additional features: CRM, corporate branding, product/asset inventory and enterprise chat. This is recommended for big organizations who want to maximize their functions.
There is also a Pick & Choose pricing plan where each module or core function is priced individually, and you choose depending on what you need.
Integrations
There is a VisionFlow mobile app available. Other integrations not specified.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Toyota, Swiss Armed Forces, Brio, Saab, SKF
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
VisionFlow is modular and responsive to your needs and gives you the setup your project requires.
Company Email
info@visionflow.com
Contact No.
Company's Address
Visionera AB
Vegagatan 3
11329 Stockholm, Sweden
VisionFlow Comparisons
Popular VisionFlow Alternatives
Almost as important as useful features and client support responsiveness are pricing packages offered by HubSpot Service Hub and VisionFlow. Even though cost should not be a deciding factor it’s surely a significant thing to consider. You should expect a flexible pricing plan that can be adjusted to your company size and easily scaled up every time your company develops. Be sure that you don’t select packages that include complex tools that you won’t find useful and always try to contact with the vendor directly as enterprises can frequently count on more affordable prices. You should also give a chance to a free trial or demo of each software to spend at least some time working with it. It’s a valuable experience that doesn’t require you to invest any money and offers a reliable overview of what it’s like to work with HubSpot Service Hub and VisionFlow.
Page last modified