What is better HubSpot Service Hub or Salesforce CRM? Getting the best CRM Software for your firm is crucial to boosting your company’s effectiveness. In our platform, it is simple to compare different solutions to see which one is the appropriate software for your needs. Here you can match HubSpot Service Hub vs. Salesforce CRM and look at their overall scores (9.0 vs. 9.7, respectively) and user satisfaction rating (98% vs. N/A%, respectively).
You can also study the details of pricing, terms and conditions, plans, features, tools, and more, and find out which software offers more benefits for your business. As a rule of thumb, select the software which helps you to scale the features and subscription plan to complement your company growth or lack of it.
Our experts made sure to prepare reviews of all popular Customer Support Software services that you can find on the market, but among all the ones we reviewed these three caught our special attention: Freshdesk Omni, Zendesk, Freshdesk.
Online customer service, support, and help desk solution native to the HubSpot suite. The software has a built-in conversations feature that helps boost customer engagement by adding context to customer communication. A universal inbox also collects messages from multiple channels, helping teams collaborate and provide better customer support.
Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.
Essentials – $25/user/month
Account and contact management
Opportunity management
Lead management
Lead assignment and routing
Customizable sales process
Web-to-lead capture
Email templates
Mass email
Campaign management
Task management
Activity feed
Salesforce mobile app (with offline functionality)
Salesforce CRM integrates with the following business systems and applications:
Force.com
Heroku
ExactTarget Fuel
Third-party apps at Salesforce AppExchange
Service Cloud
Marketing Cloud
Pardot,
Desk.com
Analytics Cloud
Data Cloud
JIRA
Freshdesk
FinancialForce
LeadExec
Samanage
Zuora
Zendesk
You can also connect Salesforce CRM with any app, data, or device via MuleSoft Anypoint Platform for an additional price.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions. Its powerful integrations with other leading business applications allow you to have a more flexible customer relationship management.
When you select a solution that you believe will work best for your company you shouldn’t only limit yourself to what reviewers have to say about it. In many cases personal experience with the software may change, depending on specific preferences and requirements. This is why in our reviews we also give our User Satisfaction Rating for each app to give you an immediate overview of how real users of HubSpot Service Hub and Salesforce CRM rate their experience with the software. Our system is built around detailed analysis of product mentions on other websites, social networks and blogs, so you will obtain a comprehensive and credible picture of what other people think about each software. In this example HubSpot Service Hub has a total satisfaction rating at 98% while for Salesforce CRM N/A% of people claim they had an enjoyable experience with it.
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