HelpCrunch
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Live Chat
- Email Automation
- Help Desk
- Ticketing
- Real-Time Messaging
- Customer Engagement
- Customer Conversion
- Personalized Email Marketing Campaigns
- Multi-Channel Customer Communication
- Dashboard
- Unlimited Conversations, Contacts, and Leads
- Visitor Targeting
- Proactive Engagement
- Chat Ratings
- Analytics and Reporting
- Visitor Profiles
- Personal, Contact, Behavioral Data
- Workload Distribution
- Customer Satisfaction Levels
- Offline Mode
- Free Chat and Email Support
- Customer Onboarding Campaign
- Triggered Auto Messages
- Customer Data and Actions Tracking
- Default and Custom Filters
- Precise Targeting
- Selective Feedback Collection
- Product Upsell and Cross-Sell
- Promo Campaigns
- Time-Limited Offers
- Mailbox Forwarding
Pricing Info
Pricing Info
Pricing plans:
Standard Live chat plan
- 15$
- 3 chat auto messages
- Help Desk
- Knowledge Base
- Branded popups
- Branded widget
- Full chat customization
- 1 widget, unlimited domains
- Live chat support
Standard Live chat & Emails plan
- 29$
- 3 chat auto messages
- 3 email auto messages
- 1,000 emails per team member
- Email forwarding
- Help Desk
- Branded popups
- Branded widget
- Full widget customization
- 1 widget, unlimited domains
- Live chat support
Premium Live chat plan
- 25$
- Unlimited chat auto messages
- Help Desk
- Knowledge Base
- Unbranded popups
- Unbranded widget
- Advanced widget customization
- 5 widgets, unlimited domains
- High priority live chat support
Premium Live chat & Emails plan
- 49$
- Unlimited chat auto messages
- Unlimited email auto messages
- 10,000 emails per team member
- Email forwarding
- Help Desk
- Knowledge Base
- Unbranded popups
- Unbranded widget
- Advanced widget customization
- 5 widgets, unlimited domains
- High priority live chat support
Integrations
Integrations
HelpCrunch lets you deeply integrate your product through JavaScript, REST API, iOS or Android SDKs. You can also integrate seamlessly with the following third-party apps:
- FB Messenger
- Google+
- Viber
- Telegram
- Skype
- Slack
- WordPress
- Magento
- Google Tag Manager
- Google Analytics
- Shopify
- Tumblr
- Squarespace
- PrestaShop
- Jimdo
- 3dcart
- SpaceCraft
- OpenCart
- Big Cartel
- Fluid App
- Drupal
- Joomla
- Zapier
- Salesforce
- Zendesk
- Zoho
- Mixpanel
- Segment
- Wix
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SE Ranking, StatCounter, Snovio
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An intelligent customer communication software for leveraging customer service through live chat, web messaging and mobile messaging.
Company Email
info@helpcrunch.com
Contact No.
Company's Address
HelpCrunch
600 California St, San Francisco
CA 94108
USA
HelpCrunch Comparisons
Popular HelpCrunch Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Website widget
- Batch operation
- Automated workflows
- Ticket creation
- Ticket management
- Ticket replying
- Custom branding
- Integration
- Reporting
- Knowledge management
- Self-service
- Automation
Pricing Info
HelpSpot has the following tier based and enterprise pricing plans:
- Up to 3 agents @ free
- Up to 5 Agents @ $599
- Up to 10 Agents @ $999
- Up to 25 Agents @ $1999
- Up to 50 Agents @ $3999
- Up to 75 Agents @ $6999
- Up to 100 Agents @ $9999
- Up to 150 Agents @ $12,999
- Up to 250 Agents @ $15,999
- Up to 500 Agents @ $19,999
- Up to 1000 Agents @ $34,999
- Up to 2000 Agents @ $59,999
Integrations
HelpSpot integrates with the following applications:
- Zapier
- Microsoft Power BI Reporting Tools
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
NetCE, NinjaTrader
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An intuitive help desk software and support ticket system designed to help businesses handle customer support needs.
Company Email
Contact No.
Company's Address
HelpSpot
2600 South Rd Ste 44-175,
Poughkeepsie, NY 12601.
HelpSpot Comparisons
Popular HelpSpot Alternatives
If you are still having second thoughts about which solution will perform best in your case it may be a sound idea to check out each service’s social metrics. Such metrics are usually a sign of how popular each solution is and how wide is its online presence. For example, in case of Facebook HelpCrunch has 414 likes on their official profile while HelpSpot profile is liked by 167 people.
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