What is better HelpCrunch or Close? There is a wide range of CRM Software products in the market right now. The ideal way to find out which service fits your needs best is to evaluate them side by side. For instance, here you can examine HelpCrunch and Close for their overall score (8.7 vs. 8.7, respectively) or their user satisfaction rating (100% vs. 100%, respectively).
Additionally, you can check their functions and pricing terms as well as other valuable facts below. When matching products make sure you examine their corresponding advantages and mark their distinctive elements to have a clearer picture of both deals. Similarly, remember to evaluate non-core issues including security, backup, usability, and helpdesk support.
We did our best to prepare reviews of all popular Customer Support Software services available on the market, but among all the ones we reviewed these three deserved our special attention: Zendesk, Freshdesk, Freshdesk Omni.
HelpCrunch lets you deeply integrate your product through JavaScript, REST API, iOS or Android SDKs. You can also integrate seamlessly with the following third-party apps:
FB Messenger
Facebook
Twitter
Google+
WhatsApp
Viber
Telegram
Skype
Slack
WordPress
Magento
Google Tag Manager
Google Analytics
Shopify
Tumblr
Squarespace
PrestaShop
Jimdo
3dcart
SpaceCraft
OpenCart
Big Cartel
Fluid App
Drupal
Joomla
Zapier
Salesforce
Zendesk
Zoho
Mixpanel
Segment
Wix
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SE Ranking, StatCounter, Snovio
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intelligent customer communication software for leveraging customer service through live chat, web messaging and mobile messaging.
Close provides four enterprise pricing plans designed to help businesses leverage the power of the Close platform without going beyond budget. Choose annual billing to save up to 35%. Users may also opt for a solo plan.
When you choose a software that you think will work best for your team you shouldn’t simply limit yourself to what reviewers have to say about it. Very often personal experience with the solution will vary, depending on specific goals and work processes. That’s why in our reviews we also provide our User Satisfaction Rating for each app to give you a quick overview of how actual users of HelpCrunch and Close evaluate their contact with the solution. Our system is built around advanced analysis of product mentions on other sites, social networks and blogs, so you will get a comprehensive and credible overview of what other customers think about every app. In this example HelpCrunch got a total satisfaction rating at 100% while for Close 100% of people say they had a positive experience with it.
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