What is better HelpCrunch or EngageBay? Getting the appropriate CRM Software product is as simple as contrasting the strong and weaker functions and terms offered by HelpCrunch and EngageBay. Here it's also possible to match their general scores: 8.7 for HelpCrunch vs. 8.9 for EngageBay. Or you can check their general user satisfaction rating, 100% for HelpCrunch vs. 100% for EngageBay.
We suggest that you put some effort and analyze their differences and determine which one is the better option for your organization. Likewise, don’t forget to take into account your company’s or industry’s unique case, for instance, a multilingual app for a global company or a mobile app to help you work away from your office.
We are aware that not all businesses have the time to try out dozens of various solutions, so we prepared a list of recommendations that you may find useful. Our top choices for the Customer Support Software category are: Freshdesk, Freshdesk Omni, Zendesk.
HelpCrunch lets you deeply integrate your product through JavaScript, REST API, iOS or Android SDKs. You can also integrate seamlessly with the following third-party apps:
FB Messenger
Facebook
Twitter
Google+
WhatsApp
Viber
Telegram
Skype
Slack
WordPress
Magento
Google Tag Manager
Google Analytics
Shopify
Tumblr
Squarespace
PrestaShop
Jimdo
3dcart
SpaceCraft
OpenCart
Big Cartel
Fluid App
Drupal
Joomla
Zapier
Salesforce
Zendesk
Zoho
Mixpanel
Segment
Wix
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SE Ranking, StatCounter, Snovio
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intelligent customer communication software for leveraging customer service through live chat, web messaging and mobile messaging.
EngageBay integrates with the following business systems and applications:
Zapier
QuickBooks
WordPress
Xero
Twilio
Office 365
Google Contacts and Calendar
Stripe
SendGrid
Mailgun
Mandrill
Xero
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Panama Partners, Growth Robotics
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
EngageBay is an all-in-one marketing, sales, and CRM platform designed to be an affordable alternative to expensive solutions. Considered as a true alternative to more expensive business solutions, EngageBay automates key business processes and routines to free you up to create meaningful customer experiences.
Every time you pick a app that you are sure will be an actual asset for your company you shouldn’t just limit yourself to what professionals have to say about it. Quite frequently individual experience with the app may change, depending on specific goals and work processes. That’s the reason why in our reviews we also provide our User Satisfaction Rating for each app to give you a reliable overview of how real users of HelpCrunch and EngageBay rate their experience with the software. Our algorithm is built around complex analysis of product mentions on other websites, social networks and blogs, so you are going to receive a full and reliable landscape of what other people think about each app. In this example HelpCrunch got a total satisfaction rating at 100% while for EngageBay 100% of users say they had an enjoyable experience with it.
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