HelpCrunch
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Live Chat
- Email Automation
- Help Desk
- Ticketing
- Real-Time Messaging
- Customer Engagement
- Customer Conversion
- Personalized Email Marketing Campaigns
- Multi-Channel Customer Communication
- Dashboard
- Unlimited Conversations, Contacts, and Leads
- Visitor Targeting
- Proactive Engagement
- Chat Ratings
- Analytics and Reporting
- Visitor Profiles
- Personal, Contact, Behavioral Data
- Workload Distribution
- Customer Satisfaction Levels
- Offline Mode
- Free Chat and Email Support
- Customer Onboarding Campaign
- Triggered Auto Messages
- Customer Data and Actions Tracking
- Default and Custom Filters
- Precise Targeting
- Selective Feedback Collection
- Product Upsell and Cross-Sell
- Promo Campaigns
- Time-Limited Offers
- Mailbox Forwarding
Pricing Info
Pricing Info
Pricing plans:
Standard Live chat plan
- 15$
- 3 chat auto messages
- Help Desk
- Knowledge Base
- Branded popups
- Branded widget
- Full chat customization
- 1 widget, unlimited domains
- Live chat support
Standard Live chat & Emails plan
- 29$
- 3 chat auto messages
- 3 email auto messages
- 1,000 emails per team member
- Email forwarding
- Help Desk
- Branded popups
- Branded widget
- Full widget customization
- 1 widget, unlimited domains
- Live chat support
Premium Live chat plan
- 25$
- Unlimited chat auto messages
- Help Desk
- Knowledge Base
- Unbranded popups
- Unbranded widget
- Advanced widget customization
- 5 widgets, unlimited domains
- High priority live chat support
Premium Live chat & Emails plan
- 49$
- Unlimited chat auto messages
- Unlimited email auto messages
- 10,000 emails per team member
- Email forwarding
- Help Desk
- Knowledge Base
- Unbranded popups
- Unbranded widget
- Advanced widget customization
- 5 widgets, unlimited domains
- High priority live chat support
Integrations
Integrations
HelpCrunch lets you deeply integrate your product through JavaScript, REST API, iOS or Android SDKs. You can also integrate seamlessly with the following third-party apps:
- FB Messenger
- Google+
- Viber
- Telegram
- Skype
- Slack
- WordPress
- Magento
- Google Tag Manager
- Google Analytics
- Shopify
- Tumblr
- Squarespace
- PrestaShop
- Jimdo
- 3dcart
- SpaceCraft
- OpenCart
- Big Cartel
- Fluid App
- Drupal
- Joomla
- Zapier
- Salesforce
- Zendesk
- Zoho
- Mixpanel
- Segment
- Wix
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SE Ranking, StatCounter, Snovio
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An intelligent customer communication software for leveraging customer service through live chat, web messaging and mobile messaging.
Company Email
info@helpcrunch.com
Contact No.
Company's Address
HelpCrunch
600 California St, San Francisco
CA 94108
USA
HelpCrunch Comparisons
Popular HelpCrunch Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Dashboards
- SLA Management
- Automated Response
- Customer Portal
- User, Role, and Access Management
- Customer/Contact Database
Pricing Info
BoldDesk offers different pricing plans for various business scales. The business offers a free 15-day trial, and you can contact the vendor for a FREE demo.
Scale – $12 for per agent Incl.
-
Email ticketing.
-
Knowledge base
-
Workflow automation
-
Custom domain
-
Custom SSL
-
Custom ticket email templates
-
Custom Ticket Status
-
Custom ticket fields
-
Custom views
-
Canned responses
-
Custom domain
-
Web Widgets and web forms
Momentum – $25 for per agent
-
ALL Scale features, plus
-
AI Agent at $0.75
-
Generative AI Search
-
Live Chat
-
WhatsApp
-
CSAT Survey
-
Agent Signature
-
Ticket Auto Assignment
-
Custom roles
-
Multilingual help desk
-
Multilingual Knowledge base
-
Multiple SLA & business hours
-
SLA reminder & escalation
-
Artificial intelligence add-on (beta)
Enterprise – $39 for per agent
-
ALL Growth features, plus
-
AI Agent at $0.75
-
Generative AI Search
-
Multibrand help desk.
-
Multibrand knowledge base
-
Ticket approvals
-
Activity/task management
-
Artificial intelligence add-on (beta)
-
Add contacts to multiple contact groups.
-
Brand-specific custom email templates
AI Copilot add – on – $20 per agent
Integrations
BoldDesk can seamlessly integrate with various software, such as:
-
JIRA
-
Slack
-
Salesforce
-
Microsoft Teams
-
Zapier
-
Custom Apps
-
Dropbox
-
Google Drive
-
Microsoft OneDrive
-
Azure Devops
-
Mailchimp Integration
-
Microsoft Entra ID
-
AI Copilot for agents
-
Ringover
-
Whatsapp
-
Facebook
-
Stripe
-
WooCommerce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Visa, Apple, IBM
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
BoldDesk is a comprehensive customer support platform that streamlines ticket management, enhances productivity, and improves customer satisfaction.
Company Email
sales@bolddesk.com
Contact No.
Company's Address
Syncfusion, Inc.
2501 Aerial Center Parkway, Suite 111 Morrisville,, NC 27560,
USA
BoldDesk Comparisons
Popular BoldDesk Alternatives
The services compared on this page are merely a small part of our full Help Desk Software category and you should remember that there could be more desirable solutions available. If you want to ensure you make the optimal decision for your company we definitely encourage you to test more apps first. You can also consider to consult our top 10 Help Desk Software list to find out which software are at the moment the highest-rated ones and dominate the market.
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