What is better HelpCenter.io or HelpDocs? There are lots of Knowledge Management Software products available for businesses these days. The best way to find out which app fits your needs best is to compare them side by side. For example, here you can assess HelpCenter.io and HelpDocs for their overall score (8.0 vs. 8.5, respectively) or their user satisfaction rating (96% vs. 100%, respectively).
It’s also possible to check their functions and pricing stipulations along with other valuable facts below. When matching products make sure to examine their related functions and mark their disparities to have a clearer picture of both deals. Likewise, remember to assess other features such as security, backup, intuitiveness, and helpdesk support.
Our team put a lot of effort to prepare reviews of all popular Knowledge Management Software products available on the market, but among all the ones we reviewed these three caught our special attention: Zendesk, ServiceNow Knowledge Management, Zendesk.
HelpDocs provides three SMB and enterprise pricing plans. The pricing of the plans varies based on the number of team accounts you can set up, and the plans are available either through a monthly or annual subscription. Give the details a look, and select the plan suited to your own knowledge base management needs:
Starter – $49/month or $468/year
5 team accounts
Unlimited website visitors
Unlimited help articles
Analytics within 30 days
Custom domain with SSL
Read-only API access
Integrate HelpDocs with your existing business tools
In the event you continue having second thoughts about which service will work best for your business it may be a good idea to analyze each service’s social metrics. Such metrics are quite often a way to see how popular each service is and how extensive is its online presence. For example, in case of Facebook HelpCenter.io has 276 likes on their official profile while HelpDocs profile is liked by 131 users.
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