What is better HelpCenter.io or Igloo Software? Finding the appropriate Knowledge Management Software product is as straightforward as comparing the strong and weaker characteristics and terms offered by HelpCenter.io and Igloo Software. Here you can also match their overall scores: 8.0 for HelpCenter.io vs. 8.5 for Igloo Software. Or you can look at their general user satisfaction rating, 96% for HelpCenter.io vs. 90% for Igloo Software.
We suggest that you spend some time to analyze their differences and determine which one is the better option for your company. What’s more remember to take into account your company’s or industry’s special situation, for instance, a multilingual software for a global staff or a mobile version to help you work in the field.
If you would like to quickly identify the more reliable Knowledge Management Software according to our review team we recommend you try out these products: Zendesk, ServiceNow Knowledge Management, Zendesk.
Igloo integrates with popular business applications and platforms, so your team can have seamless digital workplace experience. It supports RESTful API, which lets you develop new integrations. All of Igloo’s digital workplace solutions can be designed to follow any brand standards, creating a culture that’s strong and consistent.
Integrations with IT-sanctioned and BYOA apps for file sharing:
Office 365
Box
Dropbox
Microsoft OneDrive
GDrive
Messaging apps:
Slack
Chatter
Yammer
Teams
Calendaring apps:
Microsoft Outlook
Google Calendar
Ticket tracking:
Zendesk
CRM:
SalesForce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Kimberly-Clark, Genji, IDC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A next-generation intranet that enables remote teams, departments, or business units to collaborate in a secure, digital workplace. Includes essential intranet features such as file sharing, team calendars, email, file manager, permissions, etc. Integrates with most business platforms and uses RESTful API for integration of other tools and apps.
When you select a solution that you think will be an actual asset for your company you shouldn’t only focus on what experts have to say about it. Very often individual experience with the solution will vary, depending on your own preferences and work processes. That’s the reason why in our reviews we also provide our User Satisfaction Rating for each product to give you a reliable impression of how actual users of HelpCenter.io and Igloo Software rate their contact with the software. Our algorithm is based on complex analysis of product appearances on other websites, social networks and blogs, so you will get a complete and reliable landscape of what other people think about each software. In this example HelpCenter.io has a total satisfaction rating at 96% while for Igloo Software 90% of people express they had a positive experience with it.
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