What is better GoToAssist or ServiceNext? If you want to have a quick way to find out which Customer Support Software product is better, our proprietary system gives GoToAssist a score of 7.4 and ServiceNext a score of 8.0 for overall quality and performance. Moreover, GoToAssist is rated at 90%, while ServiceNext is rated 96% for their user satisfaction level.
You can also assess their product details, such as features, tools, options, plans, prices, and others. Check if the software lets you to customize some of its funnels to make sure the app complements your own business processes.
At the moment, the most popular solutions in our Customer Support Software category are: Freshdesk, Zendesk, Freshdesk Omni.
GoToAssist is designed to integrate seamlessly with your company’s existing infrastructure. As new support services and technologies emerge, GoToAssist promises to continue to collaborate closely with leading companies to develop the best integrations, enabling users to leverage the full value of the app.
GoToAssist integrates with top help desk ticketing software apps and customer engagement platforms/communities.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chippewa Valley Technical College, Systems Associates, Inc., Solar Transport
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
GoToAssist offers a remote support solution for technicians and IT managers to access and control devices remotely, and remotely configure and reboot devices.
ServiceNext offers deep business integrations with the following software:
Salesforce
ServiceNow
Oracle Business Applications
Workday
SAP Applications
The platform also allows API integration across various ERP and CRM systems modules.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The Body Shop, EnerSys, Skoda
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ServiceNext empowers businesses to provide seamless and personalized support experiences, leveraging AI technology to deliver efficient and tailored customer assistance.
If you continue having second thoughts about which app will work best in your case it might be a sound idea to check out each service’s social metrics. These metrics are quite often a way to see how popular each software is and how large is its online presence.For instance, if you analyze GoToAssist LinkedIn account you’ll see that they are followed by 0 users. In case of ServiceNext the number of followers on their LinkedIn page is 55901.
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