What is better GoTo Resolve or Inforobo? If you’re experiencing a difficult time picking the right Customer Support Software product for your needs, we suggest that you compare the available software and discover which one offers more benefits. For instance, here you can examine GoTo Resolve (overall score: 8.2; user rating: 96%) vs. Inforobo (overall score: 8.0; user rating: N/A%) for their overall performance.
You can even see which one provides more functions that you need or which has more flexible pricing plans for your current budget constraints. Using a clear table to match their features will significantly increase the possibility of finding the right product for your company. Take a closer look at other factors of the software such as if it’s easy to use, flexibility, scalability, and pricing options.
Those of you who want to save some time or want a Help Desk Software recommendation from our team may want to investigate these top choices for the current year: Zendesk, Freshdesk, Salesforce Service Cloud.
Inforobo offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business:
Basic – $15/month or $9/month (annual billing)
Dialogue-base up to 50 dialogues
5,000 messages/queries per month
1 human agent accounts
Live chat takeover by human
Speech recognition & text to speech (English)
Voice enable website
Visitor details
Real-time visitor tracking
Send Targeted Messages
Media sharing
Smart chat routing
Chat Analytics
Lead acquisition
Automated greetings
Mobile chat window
256-bit SSL secure connection
Trusted domains
Chat window customization
Agent roles
Chat history
Targeted Engagement Triggers
Email support
Professional – $39/month or $29/month (annual billing)
Inforobo integrates into third-party database and API. It also integrates into any website with a JavaScript code.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warwick Academy, McKinsey & Company, Stoke by Nayland
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Inforobo is the first automated information assistant platform and artificially intelligent response solution offered as a Software as a Service (SaaS).
All the data, details and opinions that we provided in this analysis were collated from official company sites, advertising resources available online, actual experience from real customers as well as our personal everyday use of every app by a professional reviewer. We put a lot of effort to thoroughly study every software, so we not only analyze it internally, but we also match our results with views of other people from the B2B community.
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