What is better Freshservice Power-Up for Trello or ScreenConnect? Choosing the most appropriate Customer Support Software for your company is complicated with various functions, options, and terms to consider. But, relying on our review directory will make it possible for you to simplify the selection process by showing all key products in a single place.
For example, you can contrast Freshservice Power-Up for Trello and ScreenConnect for their features and overall scores, in this case, 8.0 and 9.0, respectively. Likewise, you can check which product has superior general user satisfaction rating: N/A% (Freshservice Power-Up for Trello) and 96% (ScreenConnect) to find out which product is the better option for your company. Don’t just choose the solution with the cheapest price, but the solution that gives the best value for your money.
We did our best to review all popular IT Service Software products available on the market, but among all the ones we reviewed these three deserved our special attention: LiveAgent, Zendesk, Freshservice.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
If you continue having doubts about which service will work best in your case it might be a sensible idea to investigate each service’s social metrics. These metrics are quite often an indicator of how popular every software is and how extensive is its online presence. For example Freshservice Power-Up for Trello Twitter profile has currently 471 followers. At the same time ScreenConnect Twitter is followed by 15200 users.
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