What is better Freshservice Power-Up for Trello or NinjaOne (Formerly NinjaRMM)? If you’re getting a hard time picking the right Customer Support Software product for your company, try to do a comparison of the available software and determine which service offers more positive aspects. For example, here you can review Freshservice Power-Up for Trello (overall score: 8.0; user rating: N/A%) vs. NinjaOne (Formerly NinjaRMM) (overall score: 8.6; user rating: 93%) for their overall performance.
You can also see which one provides more features that you need or which has better pricing plans for your current budget constraints. Having a clear table to match their features will significantly improve the possibility of finding the right product for your company. Take a closer look at other aspects of the software for example if it’s easy to use, adaptability, scalability, and pricing options.
Users who want to save some time or need a IT Service Software recommendation from our experts may want to investigate these top choices for the current year: Zendesk, Freshservice, LiveAgent.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
Both Freshservice Power-Up for Trello and NinjaOne (Formerly NinjaRMM) were reviewed by a team of independent SaaS experts who carried out a full examination of all important elements of every product. Their ultimate rating was prepared by means of unique SmartScore algorithm which provides a separate partial score to every factor like: main features, customer support, mobile device support, security, client satisfaction as well as media presence. We know useful features are not the only thing crucial to a company so we make sure we pay attention to all aspects of a service before coming up with its final rating.
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