|Monthly payment||Free | Quote-based|
Freshdesk is the winner of our Best Help Desk Software Award for 2017 and an efficient and reliable help desk solution. It includes a great free trial plan.
An online portal where brands can access and respond to aggregated consumer reviews and questions across retail partner sites in a single interface.
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Medium Business|
Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.
Freshdesk also integrates with the following applications:
No information available.
|Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef||Sleep Revolution, Valspar, Homax Group, Samsung|
Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.
Sprout (free, unlimited agents):
Blossom – $19 per agent/month (yearly) or $25 (monthly)
Garden – $35 per agent/month (yearly) or $44 (monthly)
Estate – $49 per agent/month (yearly) or $59 (monthly)
Forest – $89 per agent/month (yearly) or $99 (monthly)
Bazaarvoice Connections offers two packages:
Connections Basic (free)
Reply to shopper questions and view up to 25 customer reviews across all participating retailers in the Bazaarvoice network. After you sign up for the FREE Connections Basic program, you will be automatically eligible to upgrade to Connections Premium.
Connections Premium (by quote)
Respond to shopper reviews and queries across all participating retailers. Bazaarvoice’s technology finds the most important reviews across the Bazaarvoice network and collects them in one inbox to make it simple to respond and learn. Connections Premium pricing is tiered based on review volume.
|Learn more about Freshdesk pricing||Learn more about Bazaarvoice Connections pricing|
| 311 California street,|
San Francisco, CA 94104
|Bazaarvoice Inc., 3900 N. Capital of TX Hwy., Suite 300, Austin, TX 78746|
|English, Dutch, Polish, Turkish, Swedish||English|
|+1 (866) 832-3090||(866) 522-9227|
Page last modified
It may not always be enough to just compare Freshdesk and Bazaarvoice Connections against each other. Even though useful features, pricing and customer reviews are all crucial and should be taken into account when making a final choice, you should also pay attention to the recognition and awards won by every service. Frequently a less dominant software may turn out to be a good choice that was distinguished with SaaS awards such as our Experts’ Choice Award which reveals that regardless of limited market presence it’s a worthy rival to the products that dominate the market.