What is better Bazaarvoice Connections or Birdeye? You can use our scoring system to provide you with a general idea which CRM Software product is better for your business. For overall product quality, Bazaarvoice Connections received 8.7 points, while Birdeye received 9.0 points. At the same time, for user satisfaction, Bazaarvoice Connections scored 92%, while Birdeye scored 97%.
Information regarding their unique elements, tools, supported platforms, customer support, etc. are provided below to give you a more precise review. Don’t forget to get only the functions that you need to avoid wasting money for features that are unnecessary.
Our experts made sure to prepare reviews of all popular Reviews Management Software products offered out there, but among them these three deserved our special attention: Sogolytics, Yotpo, Alchemer.
Reply to shopper questions and view up to 25 customer reviews across all participating retailers in the Bazaarvoice network. After you sign up for the FREE Connections Basic program, you will be automatically eligible to upgrade to Connections Premium.
Connections Premium (by quote)
Respond to shopper reviews and queries across all participating retailers. Bazaarvoice’s technology finds the most important reviews across the Bazaarvoice network and collects them in one inbox to make it simple to respond and learn. Connections Premium pricing is tiered based on review volume.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
It may not always be sufficient to just compare Bazaarvoice Connections and Birdeye against each other. While reliable tools, cost and customer comments are all important and should be taken into account when making a final decision, you should also take a look at the recognition and awards claimed by each app. Very often a less dominant service may turn out to be an excellent choice that was distinguished with industry awards such as our Experts’ Choice Award which reveals that despite limited market popularity it’s a significant contender to the software that rule the market.
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