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Compare Bazaarvoice Connections vs PowerReviews

What is better Bazaarvoice Connections or PowerReviews? Purchasing the appropriate CRM Software product is as simple as contrasting the strong and weaker characteristics and terms offered by Bazaarvoice Connections and PowerReviews. Here it's also possible to match their total scores: 8.7 for Bazaarvoice Connections vs. 8.6 for PowerReviews. Or you can check their general user satisfaction rating, 97% for Bazaarvoice Connections vs. 95% for PowerReviews.

We suggest that you take some time to examine their specific functions and determine which one is the better option for your company. Likewise, keep in mind to take into account your company’s or industry’s special circumstances, such as, a multilingual app for a global staff or a mobile app to help you work on the go.

Currently, the leading solutions in our Feedback & Reviews Management Software category are: SoGoSurvey, Qualtrics CX, Yotpo.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Tailored support
  • Client success teams who are local to your region
  • In 37 languages globally
  • Extend your content reach
  • In-depth reporting
  • Respond to reviews, answer questions
  • Industry-leading moderation
  • Brain power
  • 24/7 moderation
  • Customize content tagging for your business easily
  • Global scalability
  • Drive more traffic with Google
  • Improve your ROI on paid ads
  • Strong anti-fraud protections
  • No waiting for content
  • Customize your forms to your needs
  • Innovation built in-house

Pricing Info

Bazaarvoice Connections offers two packages:

Connections Basic (free)

Reply to shopper questions and view up to 25 customer reviews across all participating retailers in the Bazaarvoice network. After you sign up for the FREE Connections Basic program, you will be automatically eligible to upgrade to Connections Premium.

Connections Premium (by quote)

Respond to shopper reviews and queries across all participating retailers. Bazaarvoice’s technology finds the most important reviews across the Bazaarvoice network and collects them in one inbox to make it simple to respond and learn. Connections Premium pricing is tiered based on review volume.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Sleep Revolution, Valspar, Homax Group, Samsung

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An online portal where brands can access and respond to aggregated consumer reviews and questions across retail partner sites in a single interface.

Company Email

connections@bazaarvoice.com

Contact No.

Company's Address

Bazaarvoice Inc., 3900 N. Capital of TX Hwy., Suite 300, Austin, TX 78746

NOAWARDS
YET

SmartScore™

OUR SCORE 8.6

User Satisfaction

CUSTOMER EXPERIENCE 95%

Pricing

Starting from $399

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Templates for every product, category, or industry
  • Review collection accelerator
  • Review modification
  • Review face-off
  • Review snapshot
  • Tracking customers and reviewers
  • Smart routing queues
  • Questions & Answer pages
  • Social answers
  • Various answer sources
  • Virtual FAQs
  • Patented content delivery
  • Patented inline SEO
  • Comments on the reviews
  • Posting reviews on Twitter
  • Posting reviews on Facebook
  • Personalized Facebook content
  • Custom incentives
  • Custom badges
  • Custom points
  • Syndication network
  • In-built reporting
  • Special alerts
  • Integrations

Pricing Info

PowerReviews offers a separate plan for standard teams and medium businesses, as well as pricing for enterprises determined on quote basis. Let’s check the pricing scheme in detail:

Standard – $399/month

  • Collects 75 Monthly Reviews

Business – $699/month

  • Collects 250 Monthly Reviews

Enterprise – By quote

  • Collects a Custom Amount of Monthly Reviews

A free demo is available upon registration on the official website.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Samsonite, MONSOON, Room&Board, Skechers

Integrations

PowerReviews integrates with the following business systems and applications:

  • 3dcart
  • Demandware
  • Magento
  • Shopify
  • Mozu Marketplace
  • Tealium

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

PowerReviews is a comprehensive suite for feedback & reviews management recommended to every company looking to automate ratings and improve user experience.

Company Email

Contact No.

Company's Address

180 N LaSalle St, Fl 5th
60601 Chicago, IL
USA

Qualtrics CX

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

You shouldn’t count on just a wide set of useful tools and scalable pricing from a well-known CRM Software. Almost as crucial as core features is a top-notch customer support. You want to ensure that if you have any questions about Bazaarvoice Connections or PowerReviews, or you struggle with some problems, or maybe you’ll need to request a specific revision or feature beneficial to your business you can rely on a responsive and helpful customer support. See if solutions such as phone support, tickets or live chat are offered. It’s also a big plus if you are able to benefit from individual training or at least an FAQ you can use.

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