What is better Five9 or PhoneWagon? Specific organizations require different types of Customer Support Software. To learn which service fits your needs, consider reviewing various solutions feature by feature an taking into consideration their terms and prices. Furthermore, you may get a quick idea of their general effectiveness and customer feedback by having a look at our smart scoring system.
The results are: Five9 (8.6) vs. PhoneWagon (8.0) for general quality and performance; Five9 (91%) vs. PhoneWagon (N/A%) for user satisfaction rating. Check out their strong and low points and see which software is a more sensible choice for your company. An effective, simple tactic is to note down the strengths and weaknesses of both solutions side by side and check which app has more benefits.
Those of you who want to save some time or need a Call Center Software recommendation from our team may want to try out these top choices for this year: JustCall, Freshdesk Contact Center, Zendesk.
Five9 offers flexible pricing options with annual or month-to-month contracts. Annual contracts provide reduced fees compared to month-to-month contracts. Contact Five9 directly for more pricing details.
Five9 offers robust pre-built integrations with leading CRM solutions. Some of these integrations include:
Five9 Cloud Contact Center CTI for Salesforce
Five9 On-Demand Call Center Software for NetSuite
Microsoft Dynamics CRM Online
Oracle Service Cloud
SugarCRM
Zendesk
Zoho CRM
Custom CRM Solutions
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Xerox, Comcast, Citrix, American Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers. With this, you get access to features for campaign management, call distribution, quality monitoring, workforce management, social customer care, and more.
PhoneWagon is an easy-to-use call tracking software that helps businesses improve their marketing spend by placing unique local phone numbers on their marketing campaigns.
Every time you choose a solution that you think will work best for your business you shouldn’t just limit yourself to what reviewers have to say about it. In many cases individual experience with the app may change, depending on your own goals and work processes. This is why in our reviews we also offer our User Satisfaction Rating for every software to give you a reliable overview of how actual users of Five9 and PhoneWagon estimate their contact with the software. Our algorithm is based on complex analysis of product appearances on other sites, social networks and blogs, so you are going to receive a full and reliable picture of what other people think about every software. In this case Five9 has a total satisfaction rating at 91% while for PhoneWagon N/A% of users say they had an enjoyable experience with it.
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