Compare Nectar Desk vs. Five9When you need an effective Customer Support Software product for your business you need to make time to assess various alternatives. It doesn’t have to be complicated, and can be as easy as matching their traits in a table like the one below. You will also get a quick idea how each product operates. For example, on this page you can check Five9’s overall score of 8.5 and compare it against Nectar Desk’s score of 8.0; or Five9’s user satisfaction level at 91% versus Nectar Desk’s 97% satisfaction score. The comparison can help you identify the good and bad points of each application, and choose which one fits you requirements better. Aside from the robust features, the application which is simple and intuitive is always the better option. Our team put a lot of effort to review all popular Call Center Software services that you can find out there, but among all the ones we reviewed these three caught our special attention: RingCentral Contact Center, Five9, Freshcaller.
|Free | Monthly payment||Quote-based|
Nectar Desk is a tool that provides you all of the standard features of call center software: IVR, Extensions, Call Recordings, Local and Toll-Free numbers, and more.
Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers.
|Small Business | Medium Business||Small Business | Large Enterprises | Medium Business|
|Partizan Cloud, CanaFlora||Xerox, Comcast, Citrix, American Bank|
Nectar Desk offers four SMB and enterprise pricing plans, including a free one for teams up to 3 agents. Give the details a look, and select your plan:
Basic – $29/month/agent
Intermediate – $49/month/agent
Advanced – $99/month/agent
Five9 offers flexible pricing options with annual or month-to-month contracts. Annual contracts provide reduced fees compared to month-to-month contracts. Contact Five9 directly for more pricing details.
|Types of Support|
Types of Support
|Learn more about Nectar Desk pricing||Learn more about Five9 pricing|
Nectar Desk integrates with the following business systems and applications:
Five9 offers robust pre-built integrations with leading CRM solutions. Some of these integrations include:
| 35 Bridge St|
Picton, ON, K0K 2T0
| 4000 Executive Parkway, Suite 400|
San Ramon, CA 94583
Page last modified
No Customer Support Software will manate to cater to all the needs of a specific team. Even though key functionalities of Five9 and Nectar Desk should matter you should also thoroughly analyze the integrations supported by a given app. Very often your team will already be using other types of B2B software in your company and it’s always more beneficial to choose software that integrate well with each other. With that approach you will be able to be certain of an effortless exchange of information between your teams and software used, which can really reduce time wasted on migrating between one software and the next.