What is better Nectar Desk or Communifire? If you wish for an effective Customer Support Software product for your organization you have to remember to compare several alternatives. It doesn’t have to be difficult, and can be as simple as matching their traits in a table like the one below. You will also get a brief idea how each product operates. For example, on this page you can check Nectar Desk’s overall score of 8.0 and compare it against Communifire’s score of 6.7; or Nectar Desk’s user satisfaction level at 97% versus Communifire’s N/A% satisfaction score.
The evaluation will help you find out the strengths and weaknesses of each application, and decide which fits you requirements better. Beyond the robust features, the solution that’s simple to grasp and use is always the better product.
In the event you need to quickly locate the top Call Center Software according to our review team we advise you try out one of these services: Zendesk, JustCall, Freshdesk Contact Center.
Nectar Desk offers an all-in-one enterprise pricing plan at $50 per user per month. Features include instant number purchasing, custom messages and music, custom business hours, call queues, interactive voice response (IVR), call recordings, your own IP/soft phone, omnichannel support, CRM integrations, live chat, and advanced analytics.
Nectar Desk integrates with the following business systems and applications:
Zendesk
Active Campaign CRM
Teamwork Desk
Pipedrive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Partizan Cloud, CanaFlora
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Nectar Desk is a tool that provides you all of the standard features of call center software: IVR, Extensions, Call Recordings, Local and Toll-Free numbers, and more.
Communifire is available as a SaaS or On-Premise plan, plus you have a choice of support plans:
Basic ($49 per month): 10 users; 10GB space Pro ($99 per month): 20 users; 20 GB space Plus ($199 per month): 50 users; 30 GB space Max ($499 per month): 100 users; 40 GB space Annual Plan ($10,000 per year; as SaaS or plus $500 hosting for On-Premise): unlimited no. of users; 50 GB space
No Customer Support Software will be able to solve all the needs of a company. Even though main functionalities of Nectar Desk and Communifire are obviously a priority you should also thoroughly examine the integrations supported by each software. Quote frequently your team will already be making use of some other B2B software in your company and it’s much wiser to choose products that integrate well with each other. That way you can guarantee a reliable transfer of data between your teams and apps, which can significantly reduce time wasted on migrating between one product and the next.
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