What is better Nectar Desk or Zendesk? Selecting the right Customer Support Software for your business is complicated with a lot of functions, choices, and terms to consider. However, using our review directory will allow you to simplify the necessary steps by displaying all key software in a single location.
For example, you can compare Nectar Desk and Zendesk for their tools and overall scores, in this case, 8.0 and 9.7, respectively. Furthermore, you can see which one has higher general user satisfaction rating: 97% (Nectar Desk) and 98% (Zendesk) to find out which product is the better choice for your organization. Don’t just buy the software with the most attractive price, but the software that offers the best value for your money.
Right now, the top products in our Call Center Software category are: JustCall, Zendesk, Freshdesk Contact Center.
Nectar Desk offers an all-in-one enterprise pricing plan at $50 per user per month. Features include instant number purchasing, custom messages and music, custom business hours, call queues, interactive voice response (IVR), call recordings, your own IP/soft phone, omnichannel support, CRM integrations, live chat, and advanced analytics.
Nectar Desk integrates with the following business systems and applications:
Zendesk
Active Campaign CRM
Teamwork Desk
Pipedrive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Partizan Cloud, CanaFlora
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Nectar Desk is a tool that provides you all of the standard features of call center software: IVR, Extensions, Call Recordings, Local and Toll-Free numbers, and more.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
If you research different Customer Support Software apps you shouldn’t just look at their features list and available pricing packages. Consider that the solution should be adjusted to your work processes and business so the more flexible their offer the better. Explore what OSes are supported by Nectar Desk and Zendesk and ensure you will get mobile support for whatever devices you use in your company. You should also find out which languages and countries are supported, because this might be a deal breaker for many businesses.
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