What is better Five9 or 3Clogic? With a wide range of functionalities, pricing, terms, and more to compare, choosing the right Customer Support Software for your company is challenging. Nevertheless by using our system, you can easily match the features of Five9 and 3Clogic as well as their general SmartScore, respectively as: 8.6 and 7.2 for overall score and 91% and 80% for user satisfaction.
You can also assess them feature by feature check out which software is a more suitable fit for your business. Don’t forget to use a demo first before getting a plan to see how the software can help you in real setting.
If you would like to quickly locate the best Call Center Software according to our review team we advise you try out these solutions: Zendesk, JustCall, Freshdesk Contact Center.
Five9 offers flexible pricing options with annual or month-to-month contracts. Annual contracts provide reduced fees compared to month-to-month contracts. Contact Five9 directly for more pricing details.
Five9 offers robust pre-built integrations with leading CRM solutions. Some of these integrations include:
Five9 Cloud Contact Center CTI for Salesforce
Five9 On-Demand Call Center Software for NetSuite
Microsoft Dynamics CRM Online
Oracle Service Cloud
SugarCRM
Zendesk
Zoho CRM
Custom CRM Solutions
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Xerox, Comcast, Citrix, American Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers. With this, you get access to features for campaign management, call distribution, quality monitoring, workforce management, social customer care, and more.
Every time you compare various Customer Support Software solutions you shouldn’t simply study their features list and offered pricing plans. Consider that the product must be meeting your work processes and business so the more flexible their offer the better. Check which OSes are supported by Five9 and 3Clogic and ensure you will obtain mobile support for whatever devices you work on in your company. You should also examine which languages and geographies are supported, as this might be a key element for many companies.
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