What is better 3Clogic or Five9? It’s easy to our scoring system to provide you with a general idea which Customer Support Software product is better for your business. For overall product quality, 3Clogic earned 7.2 points, while Five9 received 8.6 points. At the same time, for user satisfaction, 3Clogic scored 80%, while Five9 scored 91%.
Specifics of their unique elements, tools, supported platforms, customer service, and more are available below to provide you with a more accurate assessment. Don’t forget to get only the features your business requires so as not to waste resources for tools that are unnecessary.
Our team put a lot of effort to prepare reviews of all popular Call Center Software products available out there, but among them these three caught our special attention: Freshdesk Contact Center, JustCall, Zendesk.
Five9 offers flexible pricing options with annual or month-to-month contracts. Annual contracts provide reduced fees compared to month-to-month contracts. Contact Five9 directly for more pricing details.
Five9 offers robust pre-built integrations with leading CRM solutions. Some of these integrations include:
Five9 Cloud Contact Center CTI for Salesforce
Five9 On-Demand Call Center Software for NetSuite
Microsoft Dynamics CRM Online
Oracle Service Cloud
SugarCRM
Zendesk
Zoho CRM
Custom CRM Solutions
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Xerox, Comcast, Citrix, American Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers. With this, you get access to features for campaign management, call distribution, quality monitoring, workforce management, social customer care, and more.
All the data, details and reviews that we provided in this comparison were gathered from official vendor pages, advertising resources available online, real-life experience from real users as well as our individual everyday use of each product by an expert. We do our best to extensively examine every app, therefore we not only study it on our own, but we also match our findings with experiences of other users from the B2B community.
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