Compare 3Clogic vs. ZendeskIf you want a competent Customer Support Software product for your organization you must take time to compare different options. It doesn’t have to be complicated, and can be as quick as matching their functionalities in a table like the one below. You will also get a good idea how each product performs. For instance, on this page you can find 3Clogic’s overall score of 7.2 and compare it against Zendesk’s score of 9.7; or 3Clogic’s user satisfaction level at 80% versus Zendesk’s 98% satisfaction score. The comparison will allow you to spot the pros and cons of each program, and make up your mind on which one fits you requirements better. Aside from the robust features, the software which is simple and intuitive is always the better option. Those of you who don't have much time or need a Communications Software suggestion from our team may want to take a look at these top choices for this year: 8×8 VoIP Phone Service, RingCentral, Slack.
|Quote-based||Free | Monthly payment | Annual Subscription|
A variety of call center solutions to businesses that are in need of an effective and reliable contact hub or call center.
Zendesk is a winner of our Supreme Software Award. It's one of the leading help desk solutions trusted by over 40,000 organization worldwide.
|English, Japan||English, Dutch, Polish, Turkish, Swedish|
|800 350 8656||+1-888-670-4887|
| 9201 Corporate Blvd, Suite 470|
Rockville, MD 20850
| 989 Market Street Suite 300|
San Francisco, CA 94103
|Types of Support|
Types of Support
3CLogic supports integrations with the following business systems and applications:
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
|Allied Financial, Cardinal Advisors, Intellework, Quez Media Marketing||Vodafone, GILT, Shopify, Groupon, Gov. UK|
|Learn more about 3Clogic pricing||Learn more about Zendesk pricing|
Pricing available by quote only. Contact 3CLogic for more enterprise pricing details.
Zendesk offers different pricing plans for its various modules. A 30-day free trial is also available.
Essential – $9/agent per month or $5/agent per month (billed annually)
Team – $25/agent per month or $19/agent per month (billed annually)
Professional – $59/agent per month or $49/agent per month (billed annually)
Enterprise – $125/agent per month or $99/agent per month (billed annually)
Elite – $199/agent per month (billed annually)
Lite – Free
Team – $19/agent per month or $14/agent per month (billed annually)
Professional – $35/agent per month or $29/agent per month (billed annually)
Enterprise – $70/agent per month or $59/agent per month (billed annually)
Lite – Pay for usage only, per agent per month
Team – Usage sold separately, $25/agent per month or $19/agent per month (billed annually)
Professional – Usage sold separately, $59/agent per month or $49/agent per month (billed annually)
Enterprise – Usage sold separately, $110/agent per month or $89/agent per month (billed annually)
Partner Edition – Does not inlcue cost of partner solution, $14/agent per month or $9/agent per month (billed annually)
Lite – Free
Professional – $19/agent per month or $15/agent per month (billed annually)
Enterprise – $34/agent per month or $29/agent per month (billed annually)
Answer Bot – Optional, from $50 per month
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
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In the event you are still having doubts about which app will work best for your company it may be a good idea to take a look at each service’s social metrics. These metrics are quite often a sign of how popular every app is and how big is its online presence. For example 3Clogic Twitter account has currently 990 followers. At the same time Zendesk Twitter is followed by 75146 people.