What is better Feedb or LiaCX? With various features, pricing, details, and more to evaluate, determining the best Customer Experience Management Software for your business is hard. However by using our system, it is simple to match the features of Feedb and LiaCX including their general SmartScore, respectively as: 5.4 and 8.6 for overall score and 100% and 100% for user satisfaction.
You can also evaluate them feature by feature and find out which software is a better fit for your enterprise. Don’t forget to use a free trial first prior to opting in for a plan to get a firsthand experience how the software performs in real setting.
People who want to save some time or need a Customer Experience Management Software suggestion from our team may want to take a look at these top choices for this year: Alchemer, Smartlook, Zendesk.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
It may not always be sufficient to simply compare Feedb and LiaCX with one another. While reliable tools, cost and user comments are all important and should be taken into account when making a final decision, you should also take a look at the recognition and awards won by every product. Very often a less popular app may turn out to be an amazing choice that was distinguished with SaaS awards such as our Supreme Software Award which reveals that regardless of limited market popularity it’s a significant rival to the products that dominate the market.
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