What is better eDesk or TOPdesk? The best Help Desk Software is a product that can deal with your company’s unique demands. It’s easy to identify which option works best for your business if you compare a wider range of products before you decide which one is the best.
For example, eDesk and TOPdesk are scored at 8.0 and 8.5, respectively, for all round quality and performance. Similarly, eDesk and TOPdesk have a user satisfaction rating of 100% and 96%, respectively, which suggests the general feedback they get from customers. Better yet, reach put to a regular customer of the software and solicit their feedback concerning the application in question.
In the event you would like to quickly find the more reliable Help Desk Software according to our review team we recommend you try out the following services: Salesforce Service Cloud, Freshdesk, Zendesk.
TOPdesk provides enterprise pricing options. All plans include complimentary features such as access to mailboxes, assets, unlimited end users, and the marketplace.
TOPdesk integrates with various business systems and applications, including:
Microsoft Intune
Microsoft Azure
Clicksign
Versio.io
SMS notifications
Power BI
Oracle
ZigiOps: Jira, Azure, Dynatrace, OpsBridge
Ebbot AI Chatbot
Intrafind
NIVO Identity Management
ROGER365.io
Microsoft Teams
ServiceNow
Zendesk
Jira
Trello
TeamViewer
The tool comes with an API, facilitating smooth communication with TOPdesk and eliminating the need for intricate custom work connecting with other applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nando's, Roots, The University of Memphis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TOPdesk excels in optimizing service operations, providing organizations with a streamlined and adaptable solution, fostering collaboration, and enhancing overall operational efficiency.
All the data, facts and experiences that we presented in this analysis were collected from official company sites, advertising content available online, actual experience from real customers as well as our individual direct use of each app by an expert. We do our best to comprehensively examine every software, as a result we not only test it on our own, but we also compare our results with experiences of other people from the SaaS community.
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