What is better Ecrion Engage or ReferenceEdge? To make sure you acquire the most useful and productive Customer Experience Management Software for your firm, you have to compare products available on the market. For instance, here you can match Ecrion Engage’s overall score of 7.5 against ReferenceEdge’s score of 6.8. You can even review their general user satisfaction: Ecrion Engage (N/A%) vs. ReferenceEdge (N/A%).
Moreover, you can evaluate their strengths and weaknesses feature by feature, including their contract conditions and prices. By comparing products you are more likely to pick the right software for your business. It’s clear you have to know your specific needs to realize which solution meets those needs.
People who don't have much time or want a Customer Experience Management Software recommendation from our experts may want to take a look at these top choices for the current year: Smartlook, Zendesk, Alchemer.
Ecrion Engage is a platform designed to help organizations take their customer engagement to the next level. Mid to large businesses can especially benefit from its broad set of features. If you are interested in this product, you can request custom enterprise pricing by phone or email.
An end-to-end customer communications management platform that lets you build stronger relationships with consumers every step of their personal journeys.
ReferenceEdge is a native customer reference management platform for Salesforce. If you are interested in this product, you can request custom enterprise pricing by phone or by email.
Since ReferenceEdge is part of the Salesforce system, it can integrate with a vast array of applications via API. It also has pre-configured integrations for the following:
Influitive
Gainsight
TechValidate
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A true native component for Salesforce that helps you manage customer references.
Almost as crucial as features and customer support responsiveness are pricing plans made available by Ecrion Engage and ReferenceEdge. Although cost should not be the only element it’s surely an important thing to think about. You should try to find a flexible pricing package that can be matched with your team size and painlessly scaled up every time your team expands. You should be certain you don’t select packages that include complex tools that you won’t find useful and always try to get in touch with the vendor directly as big companies can frequently benefit from discounts. You should also check out a free trial or demo of each software to spend at least some time using it. It’s a helpful experience that doesn’t need you to pay any money and offers a solid overview of what it feels like to work with Ecrion Engage and ReferenceEdge.
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