xSellco Feedback
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Customer Journey Maps
- Rules-based Automation
- Omnichannel Engagement
- Large-scale Personalization
- End-to-end Analytics
- Revenue & Accountability Association
- Collaboration
Pricing Info
Pricing Info
Ecrion Engage is a platform designed to help organizations take their customer engagement to the next level. Mid to large businesses can especially benefit from its broad set of features. If you are interested in this product, you can request custom enterprise pricing by phone or email.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Virgin America, Xerox, OpenTable
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An end-to-end customer communications management platform that lets you build stronger relationships with consumers every step of their personal journeys.
Company Email
info@ecrion.com
Contact No.
Company's Address
Ecrion
9201 Corporate Boulevard, Suite 440
Rockville, MD 20850
USA
Ecrion Engage Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Automated feedback requests for all web channels
- Multichannel feedback tool
- Google Seller ratings for your search results
- Full compliance with marketplaces’ feedback policies
- Intelligent targeting of products that sell well
- Blacklisting customers with negative feedback history
- Sending feedback requests only to on-time deliveries
- Integration with Xsellco Helpdesk
- Intelligent timing of request delivery
- Customized emails
- SmartTags and personalized requests
- A/B testing
- Follow Up emails
- Attachments
- Rewards for returning customers
- Measuring performance and reporting
- Star Scores
- Positive feedback ratings
- Fast reactions to negative feedback
Pricing Info
xSellco Feedback offers several payment plans to choose from, depending on whether you’re interested in managing a small team, or looking to purchase an enterprise pricing plan for a large business. For each plan, you can benefit from the company’s free 14-day trial, and examine its features in advance. Here are the details of each plan:
Basic Plan – $49/month (billed annually)
- 5,000 Feedback Requests
- Unlimited marketplaces
- Automated feedback requests
- Templates and SmartTags
- Seller and product reviews
- Negative feedback management
- Coordinate intelligent request schedules
- Feedback report analytics
- Sales Dashboard
- Support by email
Professional Plan – $99/month (billed annually)
- 25,000 Feedback Requests
- Unlimited marketplaces
- Automated feedback requests
- Templates and SmartTags
- Seller and product reviews
- Negative feedback management
- Coordinate intelligent request schedules
- Feedback report analytics
- Sales Dashboard
- Support by email, phone
Premium Plan – $199/month (billed annually)
- 60,000 Feedback Requests
- Unlimited marketplaces
- Automated feedback requests
- Templates and SmartTags
- Seller and product reviews
- Negative feedback management
- Coordinate intelligent request schedules
- Feedback report analytics
- Sales Dashboard
- Support by email, phone, live chat
Integrations
xSellco Feedback integrates with the following business systems and applications:
- Amazon
- eBay
- Trustpilot
- Xsellco Helpdesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MicksGarage, Suzuki, Shark, Lighting Supply Group
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
xSellco Feedback is part of xSellco sales productivity suite and is in charge of timely feedback solicitation from the most satisfied customers. It uses an automated system that targets satisfied customers for reviews. It also distinguishes good and bad reviews, so you can immediately prioritize which one to act on first.
Company Email
support@xsellco.com
Contact No.
Company's Address
280 Madison Avenue #912 - 9th Floor
New York, NY 10016
USA
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In the event you continue having doubts about which software will be best for your business it may be a good idea to check out each service’s social metrics. These metrics are quite often a sign of how popular a given software is and how extensive is its online presence.For example, if you analyze Ecrion Engage LinkedIn page you’ll learn that they are followed by 1306 users. In case of xSellco Feedback the number of followers on their LinkedIn page is 638.
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