What is better Dezide or Five9? There are many Customer Support Software products out there today. The ideal way to find out which service fits your needs best is to compare them side by side. As an example, here you can assess Dezide and Five9 for their overall score (7.6 vs. 8.6, respectively) or their user satisfaction rating (N/A% vs. 91%, respectively).
You can also check their features and pricing conditions along with other useful data below. When matching products make sure to analyze their corresponding features and mark their disparities to have a clearer picture of both deals. Likewise, remember to assess secondary issues including security, backup, ease-of-use, and helpdesk support.
At the moment, the most significant products in our Customer Support Software category are: Freshdesk Omni, Zendesk, Freshdesk.
Five9 offers flexible pricing options with annual or month-to-month contracts. Annual contracts provide reduced fees compared to month-to-month contracts. Contact Five9 directly for more pricing details.
Five9 offers robust pre-built integrations with leading CRM solutions. Some of these integrations include:
Five9 Cloud Contact Center CTI for Salesforce
Five9 On-Demand Call Center Software for NetSuite
Microsoft Dynamics CRM Online
Oracle Service Cloud
SugarCRM
Zendesk
Zoho CRM
Custom CRM Solutions
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Xerox, Comcast, Citrix, American Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers. With this, you get access to features for campaign management, call distribution, quality monitoring, workforce management, social customer care, and more.
Please pay attention to the fact that while both Dezide and Five9 may provide an outstanding array of features each software may be created for a different business size. If you are comparing features you should give some attention to a business size they are meant for. Some functionalities might scale up with no problem for big enterprises but if you have a small or medium business it’s usually more sensible to refrain paying for advanced functionalities that you may never use.
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