What is better Dezide or Five9? When looking for the ideal Customer Support Software for your enterprise it is recommended that you examine the characteristics, costs, as well as other important data regarding the product and vendor. Here, you can examine the parallels and differences between Dezide (overall score at 7.6 and user satisfaction at N/A%) and Five9 (overall score at 8.6 and user satisfaction at 91%).
It's also possible to look at their particulars elements, for example services, plans, rates, terms and conditions, etc. Similarly, read the terms thoroughly for information on hidden fees, such as, setup cost, separate helpdesk support, upgrade fees, cloud storage fees, and others.
At the moment, the most popular services in our Customer Support Software category are: Freshdesk Omni, Freshdesk, Zendesk.
Five9 offers flexible pricing options with annual or month-to-month contracts. Annual contracts provide reduced fees compared to month-to-month contracts. Contact Five9 directly for more pricing details.
Five9 offers robust pre-built integrations with leading CRM solutions. Some of these integrations include:
Five9 Cloud Contact Center CTI for Salesforce
Five9 On-Demand Call Center Software for NetSuite
Microsoft Dynamics CRM Online
Oracle Service Cloud
SugarCRM
Zendesk
Zoho CRM
Custom CRM Solutions
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Xerox, Comcast, Citrix, American Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers. With this, you get access to features for campaign management, call distribution, quality monitoring, workforce management, social customer care, and more.
You should note that while both Dezide and Five9 may provide a reliable array of features every product could be created for a different business size. If you are analyzing various solutions you should pay attention to a company type they are catering to. Specific features might scale up with no problem for large enterprises but if you run a small or mid-sized business it’s usually better to avoid paying for complex functionalities that you may never use.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
