What is better Deskun or NetHelpDesk? When you compare Deskun and NetHelpDesk, you can easily see which Help Desk Software product is the more suitable option. This guarantees that your organization can get the most productive and efficient software. You can study the details, including available tools, costs, plans offered by each vendor, offer conditions, and more
We also let you check their general scores to know which one seems to be better. Deskun has 8.0 points for overall quality and 100% rating for user satisfaction; while NetHelpDesk has 8.0 points for overall quality and 100% for user satisfaction. You can also assess which software business is more reliable by sending an an email question to both and find out which company replies sooner.
Our team put a lot of effort to review all popular Help Desk Software solutions that you can find on the market, but among them these three caught our special attention: Freshdesk, Salesforce Service Cloud, Zendesk.
Deskun offers a flexible enterprise pricing scheme based on the number of your agents and your preferred channels. Contact the sales team for more details.
Deskun integrates with the following business systems and applications:
Gmail
Facebook
Facebook Messenger
Twitter
Viber
Skype
VK
Telegram
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Deskun allows users to process messages from clients in Gmail interface. One can use message templates for a quick reply, assign requests to responsible agents, and collaborate with employees.
An ITIL aligned help desk software combining everything from ticket tracking and customer relationship management, through to stock control and self service.
In case you continue having doubts about which software will be best in your case it may be a sound idea to investigate each service’s social metrics. Such metrics are quite often a sign of how popular a given service is and how big is its online presence. For example Deskun Twitter account has currently 25 followers. At the same time NetHelpDesk Twitter is followed by 690 people.
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