What is better CustomerSure or ScreenConnect? When selecting the ideal Customer Support Software for your enterprise it is suggested that you review the functions, rates, as well as other critical information concerning the product and vendor. Here, you can check the parallels and distinctions between CustomerSure (overall score at 7.4 and user satisfaction at N/A%) and ScreenConnect (overall score at 9.0 and user satisfaction at 96%).
You may also check their specific modules, like features, plans, costs, conditions, etc. What is more, read the terms thoroughly for information on hidden costs, such as, setup cost, independent customer service, upgrade fees, storage fees, and others.
People who want to save some time or need a suggestion from our team might want to try out these top choices for this year: .
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
When you select a app that you think will be an actual asset for your team you shouldn’t just pay attention to what reviewers have to say about it. Quite frequently personal experience with the app may change, depending on your own preferences and requirements. That’s why in our reviews we also give our User Satisfaction Rating for every service to give you an immediate overview of how actual users of CustomerSure and ScreenConnect rate their experience with the solution. Our system is based on complex analysis of product mentions on other sites, social networks and blogs, so you will obtain a complete and reliable landscape of what other clients think about each app. In this case CustomerSure got a total satisfaction rating at N/A% while for ScreenConnect 96% of people express they had an enjoyable experience with it.
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