What is better CustomerSure or ScreenConnect? You have so many Customer Support Software solutions in today’s state of that industry that picking the right product is often confusing. On our comparison page, you can actually review the features, terms and conditions, available plans, and more details of CustomerSure and ScreenConnect.
You can also compare their score (7.4 for CustomerSure vs. 9.0 for ScreenConnect) and user satisfaction level (N/A% for CustomerSure vs. 96% for ScreenConnect). The scores and ratings provide you with a general idea how both these software products perform. Additionally, check if the solution can integrate with the company’s current business apps to guarantee greater productivity.
People who want to save some time or need a suggestion from our team might want to try out these top choices for this year: .
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Both CustomerSure and ScreenConnect were tested by a panel of independent B2B experts who conducted a thorough examination of all key elements of every solution. Their total rating was prepared with unique SmartScore algorithm that provides an individual partial score to every factor like: main features, client support, mobile device support, security, customer satisfaction as well as reviews in other media. We realize useful features are not the only thing essential to a company so we make an effort to pay attention to all aspects of a solution prior to giving it a final rating.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
