What is better CustomerSure or NinjaOne (Formerly NinjaRMM)? With various features, pricing, details, and more to check, choosing the right Customer Support Software for your firm is tough. However by using our system, it's easy to match the functions of CustomerSure and NinjaOne (Formerly NinjaRMM) together with their general SmartScore, respectively as: 7.4 and 8.6 for overall score and N/A% and 93% for user satisfaction.
You can also assess them feature by feature and find out which program is a better fit for your business. Don’t forget to get a free trial first before opting in for a plan to experience how the solution works in practical situations.
We are aware that not all people have enough time to test a large number of various solutions, so we created a list of recommendations that you may find useful. Our top choices for the category are: .
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
When you compare different Customer Support Software services you shouldn’t just explore their features list and provided pricing plans. Keep in mind the product must be adjusted to your needs and company so the more flexible their offer the better. Find our which systems are supported by CustomerSure and NinjaOne (Formerly NinjaRMM) and be certain you will obtain mobile support for whichever devices you work on in your company. It may also be a good idea to examine which languages and countries are supported, as this may be a critical factor for many firms.
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