What is better CustomerSure or Vivantio? The best Customer Support Software is a solution that can address your company’s unique needs. You can determine which solution works really with your business if you examine numerous products before you decide which one is the best.
For instance, CustomerSure and Vivantio are scored at 7.4 and 8.4, respectively, for all round quality and performance. Similarly, CustomerSure and Vivantio have a user satisfaction rating of N/A% and 93%, respectively, which reveals the general feedback they get from customers. Even better, reach put to a regular customer of the software and ask for their opinion about the software in question.
We know that not all people have enough time to examine dozens of various solutions, so we came up with a list of recommendations that you may find useful. Our top choices for the category are: .
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
You should pay attention to the fact that while both CustomerSure and Vivantio may offer a top quality array of features every software could be aimed at a different company size. If you are studying different apps you should give some attention to a business type they are meant for. Certain features might scale up efficiently for big enterprises but if you own a small or medium company it’s frequently better to stay away from paying for complex features that you might never have a chance to use.
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