What is better CustomerSure or Vivantio? To successfully get the most helpful and productive Customer Support Software for your company, you should compare products available on the market. For instance, here you can match CustomerSure’s overall score of 7.4 against Vivantio’s score of 8.4. You may also evaluate their general user satisfaction: CustomerSure (N/A%) vs. Vivantio (93%).
What’s more, you can review their good and bad points feature by feature, including their terms and conditions and pricing. By comparing products you are improving your chances to pick the right software for your needs. Of course you must understand your unique needs to realize which solution addresses those needs.
At this time, the top products in our category are: .
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
You shouldn’t count on just a wide range of functionalities and adjustable pricing packages from a well-known Customer Support Software. Almost as important as key features is a quality customer support. You want to ensure that if you have any questions about CustomerSure or Vivantio, or you run into a problem, or maybe you’ll need to request a certain update or functionality beneficial to your company you can rely on a responsive and helpful customer support. Check out if options such as phone support, tickets or live chat are available. What is more, it’s a major asset if you can profit from personal training or at least a knowledge base you can use.
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