What is better CozTel or ScreenConnect? You have such a huge number of Customer Support Software options in today’s market that selecting the best product is often difficult. On our comparison page, it is simple to review the features, pricing conditions, available plans, and more details of CozTel and ScreenConnect.
It’s also possible to assess their score (8.0 for CozTel vs. 9.0 for ScreenConnect) and user satisfaction level (100% for CozTel vs. 96% for ScreenConnect). The scores and ratings give you an overall idea how these two software products perform. Moreover, check if the application can integrate with your current business apps to promote greater productivity.
As of now, the leading solutions in our Call Center Software category are: Freshdesk Contact Center, JustCall, Zendesk.
Contact Coztel for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
The services compared on this page are merely a sliver of our entire Customer Support Software category and you should remember that there may be better services available. If you would like to ensure you make the optimal decision for your business we definitely urge you to analyze more apps first. It may also be a good idea to check out our top 10 Customer Support Software ranking to see which solutions are in the current year the best ones and leaders in the market.
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