What is better CozTel or Vivantio? When you compare CozTel and Vivantio, it is simple to see which Customer Support Software product is the more effective choice. This guarantees that your organization can get the most productive and effective program. You can check the specifics, including available tools, costs, plans offered by each vendor, offer stipulations, and more
We also let you evaluate their all round scores to know which one looks to be more suitable. CozTel has 8.0 points for overall quality and 100% rating for user satisfaction; while Vivantio has 8.4 points for overall quality and 93% for user satisfaction. Similarly, you can also assess which vendor is more credible by sending an an email question to both vendors and find out which one replies sooner.
We realize that not all companies have enough time to scrutinize a wide range of different products, so we created a list of recommendations that you may find useful. Our top choices for the Call Center Software category are: JustCall, Zendesk, Freshdesk Contact Center.
Contact Coztel for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
If you are still having second thoughts about which software will perform best for your business it might be a sensible idea to investigate each service’s social metrics. Such metrics are quite often an indicator of how popular every service is and how extensive is its online presence.For instance, if you analyze CozTel LinkedIn page you’ll learn that they are followed by 4 users. In case of Vivantio the number of followers on their LinkedIn page is 1335.
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