What is better CozTel or NinjaOne (Formerly NinjaRMM)? When you need a reliable Customer Support Software product for your business you should make time to assess a wide range of options. It doesn’t have to be tricky, and can be as easy as matching their traits in a table like the one below. You will also get a quick idea how each product functions. For example, on this page you can see CozTel’s overall score of 8.0 and compare it against NinjaOne (Formerly NinjaRMM)’s score of 8.6; or CozTel’s user satisfaction level at 100% versus NinjaOne (Formerly NinjaRMM)’s 93% satisfaction score.
The evaluation will allow you to see the good and bad points of each service, and choose which one suits you requirements better. On top of the rich features, the application which is simple and intuitive is always the better product.
In case you you would like to quickly locate the best Call Center Software according to our review team we advise you take a look at one of these solutions: Freshdesk Contact Center, JustCall, Zendesk.
Contact Coztel for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
In the event you are still having doubts about which service will be best for your company it might be a good idea to investigate each service’s social metrics. Such metrics are frequently a sign of how popular each app is and how wide is its online presence.For instance, if you analyze CozTel LinkedIn account you’ll find out that they are followed by 4 people. In case of NinjaOne (Formerly NinjaRMM) the amount of followers on their LinkedIn page is 2491.
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