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Compare contactSPACE vs Zendesk

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better contactSPACE or Zendesk? There is a wide range of Customer Support Software products in the market right now. The simplest way to find out which app fits your needs best is to check them side by side. As an example, here you can examine contactSPACE and Zendesk for their overall score (8.0 vs. 9.7, respectively) or their user satisfaction rating (100% vs. 98%, respectively).

You can also review their individual modules and pricing terms along with other valuable facts below. When matching products make sure to check their related capabilities and mark their differences to get a clearer picture of both deals. Likewise, bear in mind to check non-core issues such as security, backup, ease-of-use, and helpdesk support.

Our team put a lot of effort to prepare reviews of all popular Call Center Software products available on the market, but among all the ones we reviewed these three deserved our special attention: JustCall, Freshdesk Contact Center, Zendesk.

Almost as crucial as features and user support quality are pricing options offered by contactSPACE and Zendesk. While price should not be the only element it’s without a doubt an important thing to consider. You should expect a flexible pricing plan that can be adjusted to your company size and painlessly scaled up if your business develops. Be sure that you don’t pick plans that include advanced tools that you won’t use and always try to contact with the vendor directly as enterprises can often count on discounts. You should also give a chance to a free trial or demo of every product to spend at least some time using it. It’s a valuable experience that doesn’t require you to spend any money and provides you with a solid overview of what it feels like to work with contactSPACE and Zendesk.

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