Pipedrive
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- CallGuides
- Auto Diallers
- Live Chat
- PCI-compliant and IVR payments
- Real-time Dashboard
- Automated Email/SMS Confirmation
- Reporting
- Agent & Initiative KPIs
- CRM Integrations
Pricing Info
Pricing Info
contactSPACE offers four enterprise pricing plans: Silver, Gold, Platinum, and Diamond. Take note that prices are based on a 24-month agreement, billed annually, and excludes applicable taxes. The platform also charges additional fees for the use of other services.
Silver – $105/user/month
- 10 Initiatives
- WebRTC phones
- Helpdesk support
- Call recording
- Interface editor
- CallGuides
- Voice analytics
- Full reporting module
- Agent dashboards
- Monitoring dashboards
- Preview dialler
Gold – $139/user/month
- All features included in the Silver Package
- Unlimited Initiatives
- Inbound
- Outcome-driven templated SMS/email
- Progressive dialler
Platinum – $175/user/month
- All features included in the Gold Package
- CRM integration
- Master database
- Access to contact SPACE API
- Live chat
- Pre-connect status analyzer
- Answering machine detection
- Predictive dialler
Diamond – $239/user/month
- All features included in the Platinum Plan
- Call-time optimization
- Real-time DNC checker
- Quality assurance
- Pulse performance analytics
- Extended inbound
- pcipayspace
- Intellicast
contactSPACE can also be tailored to your unique business requirements. Kindly contact the vendor for more details.
Integrations
Integrations
contactSPACE integrates with a number of CRM systems and payment gateways including the following:
- Blackbaud
- Campaign Monitor
- Hubspot
- Keap
- Salesforce
- Zendesk
- Zoho
- Bambora
- BPOINT
- Braintree
- CyberSource
- eWAY
- ezidebit
- Fat Zebra
- SecurePay
- Stripe
- Westpac PayWay
In addition, contactSPACE offers advanced API integrations that enable users to connect the system to PowerBI, Tableau, ERP software, and more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ASTIA, GiveTel, ALI Group
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
contactSPACE is a powerful yet easy-to-administer cloud-based call center software designed to help businesses revolutionize their contact center operations.
Company Email
info@contactspace.com
Contact No.
Company's Address
contactSPACE
Suite 904, Level 9 1
Chandos Street
St Leonards NSW 2065
Australia
contactSPACE Comparisons
Popular contactSPACE Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Sales pipeline view
- Lead generation tools
- Workflow automation
- Built-in caller function
- Product feature
- Smart Docs
- Scheduler
- eSignatures
- Email integration
- Goal setting and reporting
- Contact history
- Contact Data
- Merge Duplicates
- Google Calendar and contacts integration
- API
- Mobile apps
- Fully customizable
- Roles and organizational hierarchy
- Multi-language
- 24/7 support
- Timeline view
- Sales reporting
- Google Apps integration
- Email tracking
- Google Maps integration
- Powerful API
- Multi-language and multi-currency
- Data import and export
Pricing Info
Pipedrive is available in four SMB and Ultimate pricing plans. All payment plans offer a free 14-day trial. The following paid plans are available:
Lite – $24/seat/month ($14 billed annually)
-
Lead, calendar, and pipeline management
-
Seamless data import and 400+ integrations
-
Activity, deal, and contact reports
-
Personalized onboarding
Growth – $49/seat/month ($39 billed annually)
-
Lite plan +
-
Full email sync with tracking
-
Automations and nurturing sequences
-
Subscriptions and forecast reports
-
Meeting scheduler and contacts timeline
-
Live chat support
Premium – $79/seat/month ($49 billed annually)
-
Growth plan +
-
Lead generation and routing
-
Custom scoring and company data enrichment
-
AI-powered multi-email tools
-
Contracts and e-signatures
-
Enhanced customization for teams, reports and data fields
Ultimate – $99/seat/month ($79 billed annually)
-
Premium plan +
-
Fortified account security with rules and alerts
-
Phone and email data enrichment
-
Maximized usage limits
-
Sandbox testing account
Integrations
Pipedrive integrates with over 300 apps. More information here: https://www.pipedrive.com/en/marketplace/apps
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SkyAnalytics, Contactzilla, Iterable, MaxwellHealth
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
Company Email
team@pipedrive.com
Company's Address
460 Park Ave South
New York, NY 10016
USA
Pipedrive Comparisons
Popular Pipedrive Alternatives
You don’t want just a wide range of features and scalable pricing packages from a popular Customer Support Software. Almost as essential as main features is a trustworthy customer support. You want to ensure that in a situation where you have any questions about contactSPACE or Pipedrive, or you struggle with some problems, or maybe you’ll want to ask for a specific revision or functionality useful to your team you can rely on a responsive and helpful customer support. Examine if options such as phone support, tickets or live chat are offered. Additionally, it’s a significant advantage if you are able to enjoy personal training or at the very least an FAQ you can use.
Page last modified