What is better contactSPACE or Deskero? A great way to find the correct Customer Support Software product for your firm is to compare the solutions against each other. Here you can compare contactSPACE and Deskero and see their capabilities compared contrastively to help you choose which one is the more effective product.
Similarly, you can examine their overall ratings, including: overall score (contactSPACE: 8.0 vs. Deskero: 8.0) and user satisfaction (contactSPACE: 100% vs. Deskero: N/A%). Browse through their varying features and similarities and discover which one outperforms the other. Moreover, think about what your business will be in years to come; will your business outgrow the app in the next couple of years?
Our experts made sure to prepare reviews of all popular Call Center Software products that you can find on the market, but among them these three deserved our special attention: JustCall, Zendesk, Freshdesk Contact Center.
contactSPACE offers four enterprise pricing plans: Silver, Gold, Platinum, and Diamond. Take note that prices are based on a 24-month agreement, billed annually, and excludes applicable taxes. The platform also charges additional fees for the use of other services.
Silver – $105/user/month
10 Initiatives
WebRTC phones
Helpdesk support
Call recording
Interface editor
CallGuides
Voice analytics
Full reporting module
Agent dashboards
Monitoring dashboards
Preview dialler
Gold – $139/user/month
All features included in the Silver Package
Unlimited Initiatives
Inbound
Outcome-driven templated SMS/email
Progressive dialler
Platinum – $175/user/month
All features included in the Gold Package
CRM integration
Master database
Access to contact SPACE API
Live chat
Pre-connect status analyzer
Answering machine detection
Predictive dialler
Diamond – $239/user/month
All features included in the Platinum Plan
Call-time optimization
Real-time DNC checker
Quality assurance
Pulse performance analytics
Extended inbound
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Intellicast
contactSPACE can also be tailored to your unique business requirements. Kindly contact the vendor for more details.
contactSPACE integrates with a number of CRM systems and payment gateways including the following:
Blackbaud
Campaign Monitor
Hubspot
Keap
Salesforce
Zendesk
Zoho
Bambora
BPOINT
Braintree
CyberSource
eWAY
ezidebit
Fat Zebra
SecurePay
Stripe
Westpac PayWay
In addition, contactSPACE offers advanced API integrations that enable users to connect the system to PowerBI, Tableau, ERP software, and more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ASTIA, GiveTel, ALI Group
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
contactSPACE is a powerful yet easy-to-administer cloud-based call center software designed to help businesses revolutionize their contact center operations.
If you are still having second thoughts about which solution will be best in your case it may be a sound idea to analyze each service’s social metrics. Such metrics are usually a sign of how popular every app is and how large is its online presence. For example contactSPACE Twitter account has currently 61 followers. At the same time Deskero Twitter is followed by 4794 people.
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