What is better CloudAgent or iTouchVision Case Management? If you’re having a difficult time deciding on the best Customer Support Software product for your needs, we suggest that you compare and contrast the available software and discover which solution offers more benefits. For instance, here you can compare CloudAgent (overall score: 7.2; user rating: 100%) vs. iTouchVision Case Management (overall score: 7.7; user rating: 98%) for their overall performance.
You can even see which one provides more features that you need or which has more suitable pricing plans for your current budget. Using a clear table to match their features will significantly increase the chances of obtaining the appropriate product for your company. Pay attention to other aspects of the software such as if it’s easy to use, adaptability, scalability, and pricing plans.
As of now, the most popular products in our Customer Support Software category are: Freshdesk, Freshdesk Omni, Zendesk.
Apart from integration with all leading CRM systems, helpdesk software and analytics engines, CloudAgent has also been integrated with vertical-specific software like patient care software, real estate software, back-end support software etc.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mahindra Finance, Akzo Nobel, Rural Shores
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CloudAgent provides businesses with a cloud-based contact center designed to handle inbound, outbound, and blended communications.
Case Management from iTouchVision is a major component of the iTouchVision Professional Plan priced at £69.98 per user / month. The plan also includes:
The solutions compared on this page are merely a small part of our entire Customer Support Software category and you should take into account that there could be better services available. If you want to make sure you make the wisest choice for your team we definitely encourage you to analyze more solutions first. You may also want to study our top 10 Customer Support Software ranking to see which software are currently the highest-rated ones and dominate the market.
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