What is better iTouchVision Case Management or Vivantio? If you’re experiencing a difficult time picking the right Customer Support Software product for your needs, try to do a comparison of the available software and see which tool offers more advantages. For example, here you can review iTouchVision Case Management (overall score: 7.7; user rating: 98%) vs. Vivantio (overall score: 8.4; user rating: 93%) for their overall performance.
You can even see which one provides more tools that you need or which has more suitable pricing plans for your current budget. Having a clear table to compare their features will significantly boost the chances of getting the appropriate product for your company. Take a closer look at other factors of the software for example intuitiveness, adaptability, scalability, and pricing options.
We realize that not all businesses have the time to try out a large number of various solutions, so we came up with a list of recommendations that you may find useful. Our top selections for the category are: .
Case Management from iTouchVision is a major component of the iTouchVision Professional Plan priced at £69.98 per user / month. The plan also includes:
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
The software analyzed on this page are merely a sliver of our entire Customer Support Software category and you should remember that there could be better services out there. If you would like to make sure you make the optimal decision for your business we strongly suggest that you test more products first. It may also be a good idea to study our top 10 Customer Support Software ranking to see which apps are in the current year the highest-ranking ones and dominate the market.
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