What is better iTouchVision Case Management or Salesforce Service Cloud? Assessing products for the top Customer Support Software doesn't have to be complicated. On our review platform, it is possible to match iTouchVision Case Management and Salesforce Service Cloud and right away see their unique elements. We allow you to examine their features, supported devices, support service, pricing, terms, plus more.
You can even examine their overall score (7.7 for iTouchVision Case Management vs. 9.6 for Salesforce Service Cloud) and overall customer satisfaction level (98% for iTouchVision Case Management vs. 97% for Salesforce Service Cloud). Spend some time and compare your leading alternatives and determine which one is best for your company. Similarly, you have to consider the vendor’s credibility; can you count on them and will they still be around in a few years time?
In case you you want to quickly locate the optimal according to our review team we suggest you examine the following products: .
Case Management from iTouchVision is a major component of the iTouchVision Professional Plan priced at £69.98 per user / month. The plan also includes:
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Almost as crucial as functionalities and user support responsiveness are pricing options offered by iTouchVision Case Management and Salesforce Service Cloud. While cost should not be the sole aspect it’s surely a key thing to think about. You should look for a flexible pricing plan that can be adjusted to your business size and painlessly scaled up if your team grows. Be sure that you don’t pick pricing plans that include extra functionalities that you won’t find a use for and always make an effort to get in touch with the vendor directly because big companies can frequently benefit from special pricing. You should also check out a free trial or demo of every service to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t require you to pay any money and gives you a practical overview of what it’s like to work with iTouchVision Case Management and Salesforce Service Cloud.
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