What is better CallHippo or Salesforce Live Agent? We are here to improve the cumbersome process of reviewing Customer Support Software products for you. For instance, on this page you can check the overall performance of CallHippo (8.0) and contrast it with the overall performance of Salesforce Live Agent (9.1). You may also match their overall user satisfaction rating: CallHippo (100%) vs. Salesforce Live Agent (92%).
Similarly, lexamine their services thoroughly to determine which product can better tackle your company’s needs. In general, any B2B software must let you to comfortably check the big picture, at the same time offering you quick access to the details.
In the event you have to quickly find the optimal VoIP Software according to our experts we advise you examine one of these solutions: RingCentral, 8×8 VoIP Phone Service, Slack.
Other integration updates in CallHippo will be released very soon. After the updates are released, it will become possible to integrate CallHippo with Zapier, Slack, Intercom,and more CRM’s.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bright Livingstone, Dimenson Management Consulting, The Burge
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CallHippo is a software platform that meets all your business requirements associated with phone support Systems.
Salesforce Live Agent is one of the products in the Salesforce Service Cloud module. For pricing information, you may contact the vendor to request a quote.
Salesforce Live Agent integrates with the systems in Salesforce’s AppExchange marketplace. You may also use the Live Agent API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, The Warehouse, PLDT Enterprise
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A real-time live chat support solution for your customer inquiries on your website and application. This puts your support team on standby 24/7. This connects them with clients anytime for immediate issue resolutions. And since it can open multiple chat tabs, one agent can take on multiple tickets simultaneously.
It may not always be enough to simply compare CallHippo and Salesforce Live Agent with one another. While reliable features, cost and customer comments are all crucial and should be taken into account when making a final decision, you should also check out the recognition and awards claimed by each product. Very often a less known software may turn out to be an excellent choice that was distinguished with SaaS awards such as our Experts’ Choice Award which proves that despite lesser market popularity it’s a significant contender to the apps that dominate the market.
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