What is better Bria or Salesforce Live Agent? Assessing products to find the best Customer Support Software doesn't have to be hard. On our review platform, you can easily match Bria and Salesforce Live Agent and promptly evaluate their unique elements. We allow you to take a look at their uniqe benefits, supported devices, support service, costs, terms, plus more.
You can also compare their overall score (8.5 for Bria vs. 9.1 for Salesforce Live Agent) and overall customer satisfaction level (98% for Bria vs. 92% for Salesforce Live Agent). Devote time to compare your leading options and see which one is best for your company. Likewise, you must check the software vendor’s business viability; can you count on them and will they still be on the market a few years from now?
We know that not all people have the time to examine a large number of various solutions, so we created a list of recommendations that you may find useful. Our top selections for the VoIP Software category are: 8×8 VoIP Phone Service, Slack, RingCentral.
Your company or team can purchase the VoIP softphone at a price of $49 per license/unit. Contact Bria for more product details and additional enterprise pricing information.
Bria integrates with the following business systems and applications:
Salesforce CRM
Microsoft Outlook
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AVAYA, COMCAST, NOKIA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A SIP-based VoIP software solution for service providers, enterprises, businesses, and Original Equipment Manufacturers (OEM); highlighting its powerful integrations.
Salesforce Live Agent is one of the products in the Salesforce Service Cloud module. For pricing information, you may contact the vendor to request a quote.
Salesforce Live Agent integrates with the systems in Salesforce’s AppExchange marketplace. You may also use the Live Agent API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, The Warehouse, PLDT Enterprise
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A real-time live chat support solution for your customer inquiries on your website and application. This puts your support team on standby 24/7. This connects them with clients anytime for immediate issue resolutions. And since it can open multiple chat tabs, one agent can take on multiple tickets simultaneously.
Please note that while both Bria and Salesforce Live Agent may have a top quality set of features every solution might be designed for a different business size. If you are studying different apps you should give some attention to a company type they are aimed at. Specific elements could scale up with no problem for large enterprises but if you have a small or medium company it’s often more sensible to avoid paying for advanced features that you might never actually use.
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