What is better bpm'online service or Oxygen Help Desk? The ideal Help Desk Software is a program that can deal with your company’s specific requirements. It’s easy to find which option works best for your business if you assess different products before you decide which one is the best.
For instance, bpm'online service and Oxygen Help Desk are scored at 8.6 and 6.8, respectively, for total quality and performance. Similarly, bpm'online service and Oxygen Help Desk have a user satisfaction rating of 100% and 96%, respectively, which reveals the general feedback they get from customers. Moreover, reach put to a regular customer of the software and solicit their comments concerning the solution in question.
Currently, the top solutions in our Service Desk Software category are: LiveAgent, Freshservice, Zendesk.
bpm’online service offers two enterprise pricing editions, depending on whether you’re running a small business and looking to establish a simple customer center; or leading a large enterprise in need of a proficient service desk. Here are the details for each:
bpm’online service integrates with the following business systems and applications:
MS Excel
MS Exchange
MS Outlook
Google
PBX and cloud telephony services
Mail integration via IMAP/SMTP
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
L'Oreal, Schneider, Heinz
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Bpm'online service is a software tool that helps you achieve customer care excellence with out-of-the-box processes and automated operation based on industry best practices.
If you continue having doubts about which product will work best for your company it might be a good idea to analyze each service’s social metrics. Such metrics are quite often a sign of how popular a given product is and how wide is its online presence.For instance, if you analyze bpm'online service LinkedIn page you’ll learn that they are followed by 2321 users. In case of Oxygen Help Desk the number of followers on their LinkedIn page is 23.
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