Compare bpm'online service vs. HiverYou can use our scoring system to provide you with a general idea which Help Desk Software product is more suitable for your business. For overall product quality, bpm'online service received 8.6 points, while Hiver gained 8.5 points. Meanwhile, for user satisfaction, bpm'online service scored 100%, while Hiver scored 100%. Specifics of their functions, tools, supported platforms, customer support, and more are available below to give you a more versatile review. Don’t forget to purchase only the features that you need so you don’t waste resources for features which are redundant. We are aware that not all people have enough time to try out a wide range of different services, so we came up with a list of suggestions that you may find useful. Our top choices for the Service Desk Software category are: Samanage, Freshservice, SysAid.
|Monthly payment||Free | Monthly payment | Annual Subscription | Quote-based|
Bpm'online service is a software tool that helps you achieve customer care excellence with out-of-the-box processes and automated operation based on industry best practices.
Hiver is an amazingly simple way to way to share useful emails and attachments, assign tasks, and track status on Support and Sales queries.
bpm’online service integrates with the following business systems and applications:
Hiver integrates with the following business systems and applications:
|L'Oreal, Schneider, Heinz||Litmus, OOKLA, Pinterest, Change.org|
| 280 Summer St.|
Stanford Financial Square
2600 El Camino Real, Suite 403
Palo Alto, CA 94306
bpm’online service offers two enterprise pricing editions, depending on whether you’re running a small business and looking to establish a simple customer center; or leading a large enterprise in need of a proficient service desk. Here are the details for each:
Customer Center – $35/user/month
Service Enterprise – $50/user/month
Hiver offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business.
Plus – $14/user/month (annual billing) or $18/month (monthly billing)
Enterprise – $22/user/month (annual billing) or $27/month (monthly billing)
|Small Business | Large Enterprises | Medium Business||Small Business | Medium Business|
|List of Features|
List of Features
|Learn more about bpm'online service pricing||Learn more about Hiver pricing|
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If you continue having second thoughts about which product will perform best for your business it might be a sensible idea to check out each service’s social metrics. These metrics are usually an indicator of how popular each solution is and how large is its online presence. For instance bpm'online service Twitter profile has currently 2847 followers. At the same time Hiver Twitter is followed by 4564 users.