Compare bpm'online service vs. HiverBuying the perfect Help Desk Software for your firm is key to growing your company’s productivity. In our platform, it is simple to compare various solutions to see which one is the ideal software for your requirements. Here you can match bpm'online service vs. Hiver and examine their overall scores (8.6 vs. 8.5, respectively) and user satisfaction rating (100% vs. 100%, respectively). You can also look at the details of prices, conditions, plans, features, tools, and more, and determine which software offers more benefits for your business. In general, select the software which helps you to change the features and price terms to complement your company growth or lack of it. Our team put a lot of effort to review all popular Service Desk Software solutions available on the market, but among all the ones we reviewed these three deserved our special attention: Zendesk, Freshservice, Samanage.
|Monthly payment||Monthly payment | Annual Subscription | Quote-based|
Bpm'online service is a software tool that helps you achieve customer care excellence with out-of-the-box processes and automated operation based on industry best practices.
Hiver is an amazingly simple way to way to share useful emails and attachments, assign tasks, and track status on Support and Sales queries.
bpm’online service offers two enterprise pricing editions, depending on whether you’re running a small business and looking to establish a simple customer center; or leading a large enterprise in need of a proficient service desk. Here are the details for each:
Customer Center – $35/user/month
Service Enterprise – $50/user/month
Hiver offers a 14-day free trial and three SMB and enterprise pricing plans. A 15% can be saved on yearly billing. Give the details a look, and select the best plan for your business.
Plus Plan – $14/user/mo (yearly) or $18/user/mo (monthly)
Premium Plan – $22/user/mo (yearly) or $27/user/mo (monthly)
Everything in Plus Plan, and
Enterprise Plan – $34/user/mo (yearly) or $40/user/mo (monthly)
Everything in Premium Plan, and
|Small Business | Large Enterprises | Medium Business||Small Business | Medium Business|
| 280 Summer St.|
Stanford Financial Square
2600 El Camino Real, Suite 403
Palo Alto, CA 94306
|Learn more about bpm'online service pricing||Learn more about Hiver pricing|
bpm’online service integrates with the following business systems and applications:
Hiver integrates with the following business systems and applications:
|L'Oreal, Schneider, Heinz||Litmus, OOKLA, Pinterest, Change.org|
Page last modified
Both bpm'online service and Hiver were reviewed by a group of reliable B2B experts who prepared a detailed analysis of all crucial aspects of every software. Their total score was prepared by means of unique SmartScore model which gives a separate partial score to each element including: main features, client support, mobile support, security, client satisfaction as well as media presence. We know useful features are not the only factor crucial to a company so we do our best to pay attention to all aspects of a solution prior to giving it a final rating.