What is better BlackBeltHelp AI or ScreenConnect? Examining products to get the best Help Desk Software doesn't have to be difficult. On our review platform, we enable you to match BlackBeltHelp AI and ScreenConnect and right away evaluate their varying features. We allow you to check their functions, supported devices, support service, prices, terms, and many more.
You can even compare their overall score (8.0 for BlackBeltHelp AI vs. 9.0 for ScreenConnect) and overall customer satisfaction level (N/A% for BlackBeltHelp AI vs. 96% for ScreenConnect). Spend some time and assess your leading alternatives and discover which one is right for your company. You should also assess the software company’s credibility; are they reliable and will they still be on the market a few years from now?
As of now, the top products in our Help Desk Software category are: Zendesk, Salesforce Service Cloud, Freshdesk.
Contact BlackBeltHelp for enterprise pricing information and other product details on BlackBeltHelp Artifical Intelligence. You can also submit a request for a demo to see if the software is a perfect fit for your business.
BlackBeltHelp Artificial Intelligence integrates with the following business systems and applications:
Salesforce
inContact
Twilio
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Collin College, University of South Dakota, Colorado Community College System
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A help desk support solution that caters to higher education institutions, designed to automate more than 50% of IT Help Desk Support processes, streamlining the delivery of support and services to students, faculty, and staff.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
It may not always be enough to simply compare BlackBeltHelp AI and ScreenConnect with one another. Although useful functionalities, pricing and customer experience are all important and should be included when making a final decision, you should also take a look at the recognition and awards merited by each service. Frequently a less known product may turn out to be a good choice that was distinguished with SaaS awards such as our Supreme Software Award which reveals that in spite of lesser market popularity it’s a significant rival to the apps that rule the market.
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