What is better BlackBeltHelp AI or NinjaOne (Formerly NinjaRMM)? There are numerous Help Desk Software products in the market today. The simplest way to find out which service fits your needs best is to check them side by side. For instance, here you can examine BlackBeltHelp AI and NinjaOne (Formerly NinjaRMM) for their overall score (8.0 vs. 8.6, respectively) or their user satisfaction rating (N/A% vs. 93%, respectively).
You can even check their features and pricing terms as well as other helpful facts below. When matching products make sure to examine their similar features and mark their disparities to obtain a clearer picture of both deals. Similarly, bear in mind to check other features such as security, backup, ease-of-use, and customer support.
As of now, the most significant products in our Help Desk Software category are: Freshdesk, Salesforce Service Cloud, Zendesk.
Contact BlackBeltHelp for enterprise pricing information and other product details on BlackBeltHelp Artifical Intelligence. You can also submit a request for a demo to see if the software is a perfect fit for your business.
BlackBeltHelp Artificial Intelligence integrates with the following business systems and applications:
Salesforce
inContact
Twilio
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Collin College, University of South Dakota, Colorado Community College System
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A help desk support solution that caters to higher education institutions, designed to automate more than 50% of IT Help Desk Support processes, streamlining the delivery of support and services to students, faculty, and staff.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
Almost as crucial as useful features and customer support level are pricing packages given by BlackBeltHelp AI and NinjaOne (Formerly NinjaRMM). Although pricing should not be the only element it’s definitely a key thing to think about. You should try to find a flexible pricing package that can be adjusted to your team size and effortlessly scaled up every time your company grows. You should be certain you don’t opt for packages that have advanced tools that you won’t find a use for and always try to get in touch with the vendor directly as enterprises can often count on more affordable prices. You should also give a chance to a free trial or demo of every app to spend at least some time on actual work with the system. It’s a useful experience that doesn’t ask you to pay any money and offers a reliable overview of what it’s like to work with BlackBeltHelp AI and NinjaOne (Formerly NinjaRMM).
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