BlackBeltHelp AI
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Ticket Support
- Chat Support
- Email Support
- SMS Support
- Third Party Integrations
- Handle Multiple Users
- Automated and Personalized Responses
- Real-Time Interactions with Chat Bot
Pricing Info
Pricing Info
Contact BlackBeltHelp for enterprise pricing information and other product details on BlackBeltHelp Artifical Intelligence. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Integrations
Integrations
BlackBeltHelp Artificial Intelligence integrates with the following business systems and applications:
- Salesforce
- inContact
- Twilio
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Collin College, University of South Dakota, Colorado Community College System
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A help desk support solution that caters to higher education institutions, designed to automate more than 50% of IT Help Desk Support processes, streamlining the delivery of support and services to students, faculty, and staff.
Company Email
Contact No.
Company's Address
BlackBeltHelp
125 South Clark Street
17th Floor Chicago, IL 60603
USA
BlackBeltHelp AI Comparisons
Popular BlackBeltHelp AI Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Email to Ticket Conversion
- Ticket Form Builder
- Departments
- Custom Fields
- Agent Ticket Notes
- Ticket Triggers
- Ticket Escalations
- Ticket Logs
- Quick Search
- Ticket Macros
- Mass Actions
- Drag and Drop Attachments
- Ticket Tasks
- Labels
- Agent Teams
- CC’ed Users
- Ticket Merge
- Ticket Flags
- Quick Grouping
- Ticket Filters
- Table View / CSV Export
- Customizable Views
- Agent Email Reply
- Text Snippets
- Print & PDF
- Agent Create Ticket
- Google Apps Integration
- Knowledgebase Categorisation
- Comments
- Pro Active Search
- Revision History
- Search Engine Optimization (SEO)
- Content Validation
- WYSIWYG Editor
- Search
- Glossary
- News
- Downloads
- Draft Content
- Related Content
- Live Chat
- Feedback
- Branding
- Reporting
- Cloud or Self Host
- Integrate and SS)
- Teamwork
- CRM
- Multilingual
- Support
Pricing Info
Give your team the power, control and customization they need to build stronger customer relationships on a secure and trusted platform. Deskpro offers 3 pricing options:
Team: $29 per agent/month
- Cloud or On-Premise Deployment
- Standard Support
- Multi-channels
- Automations
- CRM
- Customization
- Help Center
- 1000+ Apps & Integrations
- Full REST API
- Multi-Brand
- Localization
- iOS & Android Apps
- Reporting
- Search
- Voice
- ISO 27001 Certified
- ITIL
- Data Center Choice (US/EU/UK)
- Two-Factor Authentication
Professional: $59 per agent/month
Everything in Team, plus:
- Premium Support 24/5
- Multi-Accounts
- Named Account Manager
- Auto-Translate
- NEW
- Uptime SLA
- Larger Attachments
- Beta Features
- Extended Multi-Brand
- Unbranding / Whitelabelling
- Custom Reports
- Collections (soon)
- Chatbots (soon)
Enterprise: Get in touch for pricing
Everything in Professional, plus:
- Enterprise Support 24/7
- Unlimited Multi-Brand
- Data Center Choice (Global)
- Product Previews
- Free Agent Certification
- Free Onboarding
- Quarterly Health Checks
- Sandbox
- Net 30 Payment
- Enterprise Uptime SLA
- Security Reviews
- Extended API Rate Limit (soon)
- Unlimited Multi-Accounts (soon)
- HIPAA & SOC 2 Type II (soon)
- Support SLA
- Custom Feature Development
- Custom Contracts
Integrations
Deskpro supports integrations with the following business systems and applications:
- JIRA
- Highrise
- Salesforce
- Trello
- HipChat
- Magento
- Microsoft Translator
- Active Directory
- LDAP
- SAML
- OneLogin
- Okta
- Google+
- eZ Publish
- Twilio
- Clickatell
- phpBB
- Joomla
- vBulletin
- Xenforo
- Full REST API and PHP SDK plus apps/widget framework for custom integrations.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Xerox, Mariner Software, Pure Digital Radios
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Helpdesk Software that is powerful yet simple, affordable, multi–channel and with your choice of hosting in our cloud or on your server.
Company Email
Contact No.
Company's Address
Innovation Warehouse, 1 East Poultry Avenue, EC1A 9PT. London. United Kingdom
Deskpro Comparisons
Popular Deskpro Alternatives
If you continue having second thoughts about which software will work best for your company it may be a sound idea to check out each service’s social metrics. Such metrics are quite often a way to see how popular a given software is and how extensive is its online presence. For example BlackBeltHelp AI Twitter account has currently 340 followers. At the same time Deskpro Twitter is followed by 1601 people.
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