What is better BlackBeltHelp AI or Vivantio? Specific companies require different types of Help Desk Software. To find out which one meets your requirements, think about reviewing various options feature by feature an taking into consideration their conditions and costs. Furthermore, you can get a quick idea of their overall efficiency and customer feedback by having a look at our smart scoring system.
The results are: BlackBeltHelp AI (8.0) vs. Vivantio (8.4) for overall quality and usefulness; BlackBeltHelp AI (N/A%) vs. Vivantio (93%) for user satisfaction rating. Check out their high and weaker points and find out which software is a better choice for your company. One simple but effective tip is to note down the strengths and weaknesses of both applications next to each other and find out which solution is better.
Our experts made sure to review all popular Help Desk Software products that you can find out there, but among all the ones we reviewed these three deserved our special attention: Salesforce Service Cloud, Zendesk, Freshdesk.
Contact BlackBeltHelp for enterprise pricing information and other product details on BlackBeltHelp Artifical Intelligence. You can also submit a request for a demo to see if the software is a perfect fit for your business.
BlackBeltHelp Artificial Intelligence integrates with the following business systems and applications:
Salesforce
inContact
Twilio
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Collin College, University of South Dakota, Colorado Community College System
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A help desk support solution that caters to higher education institutions, designed to automate more than 50% of IT Help Desk Support processes, streamlining the delivery of support and services to students, faculty, and staff.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
All the data, facts and reviews that we provided in this table were collected from official company pages, promotional resources available online, actual experience from real users as well as our individual everyday use of each app by an expert. We do our best to comprehensively test each solution, as a result we not only analyze it on our own, but we also match our observations with experiences of other users from the SaaS community.
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