What is better Balto or ScreenConnect? Finding the best Customer Support Software for your business is vital to growing your company’s productivity. In our platform, you can easily review numerous solutions to see which one is the right software for your needs. Here you can match Balto vs. ScreenConnect and look at their overall scores (8.0 vs. 9.0, respectively) and user satisfaction rating (93% vs. 96%, respectively).
Additionally, you can analyze the details of prices, terms and conditions, plans, functions, tools, and more, and determine which software offers more advantages for your business. In general, choose the software that allows you to change the features and price terms to match your sales growth or lack of it.
If you want to quickly identify the more reliable Call Center Software according to our review team we recommend you examine these products: Zendesk, JustCall, Freshdesk Contact Center.
Contact Balto for information on their basic and enterprise pricing packages. You can sign up for a demo to see if the software is a perfect fit for your business.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
All the data, facts and statistics that we provided in this table were collected from official vendor pages, promotional resources available online, actual experience from real users as well as our individual hands-on use of every app by a professional reviewer. We do our best to extensively test each product, as a result we not only test it on our own, but we also correlate our results with views of other members from the B2B community.
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